Published by IVYMOBILE

Report an issue with QR Scanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with QR Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IVYMOBILE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact QR Scanner image 1 contact QR Scanner image 2

QR Scanner Customer Insights

1. they spam them without breaks sometimes.Extremely useful but the reason Iam giving 4 stars is because of the ads and it is constantly asking me to rate the appQR scanner has helped me a lot to scan books and study it as a internet book only dress also help me to get answers and understand everythingit's ok but it's just too many ads.

2. Recommended to others.I think this is an awesome app you can just click the menu and then you'll see scan QR code and then it will scanCouldn't make scan - ads and rate us screen pop up non stop.

3. I need it to scan codes for exam and it is very fast, no ads on the scanning page.

4. Don't recommend.WARNING: app is filled with LOUD unskippable video ads.

5. Click on the scanned link and it wont open.

6. Also ads are long and unskippable.Great app.

7. Doesn't do what it's supposed to do.

8. Dropping the colon from the url.

Steps to Troubleshoot & Fix QR Scanner Issues

1. Fix QR Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QR Scanner: Restarting the app will resolve most errors.
  2. Update the QR Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "QR Scanner" » Open QR Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QR Scanner » click "UPDATE".
  3. Clear QR Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from QR Scanner servers.
    1. On Android, goto Settings » Apps » Select "QR Scanner" » click Storage » click "Clear Cache".
  4. Check QR Scanner app permissions. If any of these permissions required to use your device's features are disenabled, QR Scanner might not work.
  5. Uninstall and reinstall QR Scanner. If nothing else has worked, completely uninstall QR Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QR Scanner not working


2. Fix QR Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QR Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QR Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QR Scanner may not be able to connect to the Internet when running in the background.

Reported Issues