Published by AnkiDroid Open Source Team on Nov 19, 2024

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Why should I report an Issue with AnkiDroid Flashcards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AnkiDroid Open Source Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AnkiDroid Flashcards

1. Create your own flashcard decks or download free decks compiled for many languages and topics (thousands available).

2. It is fully compatible with the spaced repetition software Anki (including synchronization), which is available for Windows/Mac/Linux/ChromeOS/iOS.

3. Add material through the desktop application Anki or directly through Ankidroid.

4. Make good use of idle times on bus trips, in supermarket queues or any other waiting situation!

5. AnkiDroid lets you learn flashcards very efficiently by showing them just before you would forget.

6. Study all sorts of things wherever and whenever you want.

7. The application even supports adding material automatically from a dictionary! Need support?

AnkiDroid Flashcards Customer Insights

1. (Look up "comprehensible input" and "compelling input" and "TPRS".) If you make your own cards for long term use, I recommend creating and storing the work primarily on your computer first, because of scares I've had that there could be some failure in the app.Great app.

2. Make it easier to edit decks, provide the option to flip the front of back of the cards in the app when studying, and maybe down the line add features like study games.

3. You could easily end up spending more time customizing Anki than using it.I like the app and idea of it, but it needs to be much more intuitive to use, I can look up information on how to use the app fine but would prefer to have clearer labels like a pencil icon on a deck to edit it.

4. My personal feeling is that the browser version of Anki is better if data and network access aren't a problem and if you aren't making cards on the go.

5. For example, if I'm studying vocab, and a mnemonic suddenly strikes me, I can edit my card right then and there, I don't have to wait to go to my computer when I'll most likely have forgotten my inspiration.

6. This is an issue since going by default, you can't tell which icon does what.▫️The statistics are intimidating to look at, no graphs just a bloat load of numbers.▫️Can't review without timers.

7. I love this app bc I can review and edit my cards from my phone.

8. This is extremely annoying, because I'm very busy (like most people) and sometimes I want to add a few cards while I have a moment and then come back to add the rest when I have time.

9. It doesn't, for example, tell you *where* to find various settings (I had to search through a lot of menus to find options specified in the documentation).

10. AnkiDroid makes card-making more tenable, but in my experience it's still a bit arduous compared to the desktop version, though I must say the fault lies entirely with the use of an Android portable device and not at all with the application.

11. Benefits though, the app is very light weight, native dark mode is nice, and customization is excellent.Love whiteboard feature.

Steps to Troubleshoot & Fix AnkiDroid Flashcards Issues

1. Fix AnkiDroid Flashcards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnkiDroid Flashcards: Restarting the app will resolve most errors.
  2. Update the AnkiDroid Flashcards App. Here is how:
    1. On Android goto PlayStore » Search for "AnkiDroid Flashcards" » Open AnkiDroid Flashcards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnkiDroid Flashcards » click "UPDATE".
  3. Clear AnkiDroid Flashcards app cache: Clearing cached data will force your app to retrieve the latest data directly from AnkiDroid Flashcards servers.
    1. On Android, goto Settings » Apps » Select "AnkiDroid Flashcards" » click Storage » click "Clear Cache".
  4. Check AnkiDroid Flashcards app permissions. If any of these permissions required to use your device's features are disenabled, AnkiDroid Flashcards might not work.
  5. Uninstall and reinstall AnkiDroid Flashcards. If nothing else has worked, completely uninstall AnkiDroid Flashcards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnkiDroid Flashcards not working


2. Fix AnkiDroid Flashcards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnkiDroid Flashcards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnkiDroid Flashcards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnkiDroid Flashcards may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • The changes I made to ankiweb are not syncing to ankidroid flashcards. They used to, but now they don't. Can you help me with this please?

    — by Marian Drake 2 years ago