Published by Admium Corp. on Oct 27, 2024

Report an issue with AnkiApp Flashcards.
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Why should I report an Issue with AnkiApp Flashcards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Admium Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AnkiApp Flashcards

1. That's why Anki App uses an improved form of Spaced Repetition (SRS), built with Artificial Intelligence (AI), to maximize the amount of learning you get done in each study session.

2. When you go to study, the AI chooses which flashcards you need to work on, based on a detailed analysis of your progress.

3. With that much to learn, you need the right flashcard app, to get the most from your study time.

4. Or search through millions of flashcards that are ready for you to download. Your choice.

5. Learning Chinese characters? Kanji? Medicine?

6. Anki App lets you use colors, bulleted lists, and more.

7. Ranked #1 Education app in multiple countries world-wide.

8. Make your own flashcards, styled how you like.

9. You get all this power, wrapped in a simple, polished app.

10. Another subject with lots to memorize?

11. It's like a coach, for your brain.

AnkiApp Flashcards Customer Insights

1. How can I edit cards? The help says it is possible to edit cards in the app and that you don't need to go to the web version - but I can't find it anywhere - and the "Help" doesn't tell me "how" to edit a card.Beautiful, intuitive app and has NONE of the toxic Anki bs with an oldass interface! This is exactly what I needed, would 100% recommend.

2. Attempted to contact the Developers for troubleshooting help & haven't heard from them in a month.... I like the functionality but don't want to lose all of my work.Doesn't sync even if you pay for the unlimited version.

3. However, Android app has said it is "offline" for weeks now... Not only do usage statistics not sync, you cannot download anki decks that are not already on the phone.Probably the Swiss knife of flashcards: it has almost everything a person would need flashcards for.

4. When correcting words, sometimes it's possible to click in between letters, sometimes it doesn't let you and marks the whole word so thay you additionally have to navigate to the position where you need to change smth.

5. All versions need to be manually synced on a regular basis which is surprising given the low volume of data shared across platforms.

6. Recently it started to constantly refresh (?), of course all that I've been typing onto a card, gets lost.

7. Problems seem limited to android version as I am not experiencing them (as often) on Win10 and ios versions.

8. I think the only minor nitpick about it is that the theme I would use gets switched back to the default white and blue when I change it to the dark mode scheme.

9. App started to become buggy crashing every time I made a new card.

10. Also, support is very slow and inadequate and I have the paid version of the app.Just started using it.

11. When home I tried to sync my work in order to save it so I can delete & reinstall the app.

Steps to Troubleshoot & Fix AnkiApp Flashcards Issues

1. Fix AnkiApp Flashcards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnkiApp Flashcards: Restarting the app will resolve most errors.
  2. Update the AnkiApp Flashcards App. Here is how:
    1. On Android goto PlayStore » Search for "AnkiApp Flashcards" » Open AnkiApp Flashcards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnkiApp Flashcards » click "UPDATE".
  3. Clear AnkiApp Flashcards app cache: Clearing cached data will force your app to retrieve the latest data directly from AnkiApp Flashcards servers.
    1. On Android, goto Settings » Apps » Select "AnkiApp Flashcards" » click Storage » click "Clear Cache".
  4. Check AnkiApp Flashcards app permissions. If any of these permissions required to use your device's features are disenabled, AnkiApp Flashcards might not work.
  5. Uninstall and reinstall AnkiApp Flashcards. If nothing else has worked, completely uninstall AnkiApp Flashcards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnkiApp Flashcards not working


2. Fix AnkiApp Flashcards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnkiApp Flashcards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnkiApp Flashcards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnkiApp Flashcards may not be able to connect to the Internet when running in the background.

Reported Issues