Contact KSAT 12 News Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. You have to go to each category.It's okay but it doesn't update with the recent news it's always the same news for 2 days at least then new news comes out switched to kens5The app the set up for it is great, easy to maneuver, user friendly BUT I am highly annoyed that when a notification on a subject that interests me pops up I try to click it and instead of directly taking me to the story, it will glitch and go back to home screen and I have to to and search for it myself and boy is it hard to find if it's not in the top news stories and if I miss part of a live video it will not let me play from the very beginning like most video apps do.Ksat 12 app is a very good app to stay up to date with current local news, weather and pollen count.

2. C'mon, I know there are skilled professionals to fix this app! This was before changes Absolutely rely on this app for current local news and national news.

3. This is the only news app on my device that is this unstable.🙁 The changes to website are not up to current times.

4. I am never sure I have the most recent news as stories are segregated by category.

5. The only reason, I have not uninstalled are because of the updates, I received on weather, news, and traffic.

6. Great job!👍As far as getting up-to-date news, adequate.

7. Now it's mostly local, even though I turned on relevant news.

8. Included lots of important AP news etc.

9. There's no option to open external links, such as Fakebook's browser has, to use Chrome or whatever your native browser is.

10. Over the past few days, when I tap your notifications, a white screen appears.

11. Outside links use the KSAT app's browser, which is a sorry excuse for a browser if there ever was one.

1. Fix KSAT 12 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KSAT 12 News: Restarting the app will resolve most errors.
2. Update the KSAT 12 News App. Here is how:
   1. On Android goto PlayStore » Search for "KSAT 12 News" » Open KSAT 12 News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSAT 12 News » click "UPDATE".
3. Clear KSAT 12 News app cache: Clearing cached data will force your app to retrieve the latest data directly from KSAT 12 News servers.
   1. On Android, goto Settings » Apps » Select "KSAT 12 News" » click Storage » click "Clear Cache".
4. Check KSAT 12 News app permissions. If any of these permissions required to use your device's features are disenabled, KSAT 12 News might not work.
5. Uninstall and reinstall KSAT 12 News. If nothing else has worked, completely uninstall KSAT 12 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KSAT 12 News not working

2. Fix KSAT 12 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KSAT 12 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KSAT 12 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KSAT 12 News may not be able to connect to the Internet when running in the background.