Published by Graham Media Group on Aug 28, 2024

Report an issue with KSAT Plus.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with KSAT Plus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Graham Media Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KSAT Plus

1. Watch KSAT12 news, live events and more on your mobile device.

2. It’s the content from all over South Texas that you want, when you want it, all in one place.

3. Live Radar, Defenders reports, Late-Breaking news, important Weather updates, and everything else that makes KSAT12 San Antonio’s #1 source for news and entertainment.

KSAT Plus Customer Insights

1. Uninstall and reinstall nothing seems to work... TSP NEED TO SHOW GAMES AGAIN NEVER HAD PROBLEMS WATCHING THE GAMES.Downloaded this bc the ksat website said this was the only way to watch the ksat livestream... 🤦 ♂️ Once in the app there's only clips of previous newscasts, nothing on the newscast that's going on right now.

2. They do a 5 minute video which is very general.SAVE YOURSELF THE HEADACHE AND FRUSTRATION!!! Wanted to use this app on my laptop but the push notification screen was up and i couldnt choose an option, get to come down or exit out or anything!!!! Restarted my computer and still nothing.

3. This app by far sucks.Horrible ads and super slow, could barely get it to the ads I didn't want to seeI can't get passed the push notifications screen.

4. Help please.Stuck at push notifications popupHow can you promote an app of videos and all the info Says no content available.

5. I can never get it to work either a black screen or a white screen shows up after a very good looking add.

6. Only reason I downloaded this app was so I can watch High School football games and I have had nothing but trouble with it.

7. What a waste is time!Filled with informational videos.

8. I am looking for indepth written news.

9. No body writes news.

10. I don't have the time.

11. Very hard to find now.

Steps to Troubleshoot & Fix KSAT Plus Issues

1. Fix KSAT Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KSAT Plus: Restarting the app will resolve most errors.
  2. Update the KSAT Plus App. Here is how:
    1. On Android goto PlayStore » Search for "KSAT Plus" » Open KSAT Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSAT Plus » click "UPDATE".
  3. Clear KSAT Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from KSAT Plus servers.
    1. On Android, goto Settings » Apps » Select "KSAT Plus" » click Storage » click "Clear Cache".
  4. Check KSAT Plus app permissions. If any of these permissions required to use your device's features are disenabled, KSAT Plus might not work.
  5. Uninstall and reinstall KSAT Plus. If nothing else has worked, completely uninstall KSAT Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KSAT Plus not working


2. Fix KSAT Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KSAT Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KSAT Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KSAT Plus may not be able to connect to the Internet when running in the background.

Reported Issues