Published by HVAC School on Oct 30, 2024

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Why should I report an Issue with HVAC School?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HVAC School to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HVAC School

1. The app that helps you remember some things you forgot along the way, as well as helps you remember some things you forgot to know in the first place.

2. For all current and aspiring HVAC technicians: HVAC School is the premiere source for knowledge and success in the HVAC industry.

HVAC School Customer Insights

1. The app, itself is easy to use and I love that I can learn on the go.Bryan Orr sacrifices so much and offers all his youtube videos, Facebook group, training, podcasts, and even this app for free! I've been a faithful follower for many years and will continue to do so! There's inevitably going to be challenges along the way as imperfect humans created the technology that delivers that FREE info to your convenience, so is the delivery imperfect.

2. Other than that I think the information presented is great just wish it could be structured a little better.Fantastic app for increasing one's knowledge and service performance in regards to anything HVAC.

3. From trades college in community college to being on the field for 4+ years, thank you for your content!App is great for knowledge, but it will not close out of my background.

4. Everyone needs help.Can you add a 10 second rewind button to the podcast player? Too many times I'd like to repeat something that was said and end up moving the slider back 5 mins.

5. All the content is spot on professionalism, full of easy to understand and detailed step-by-step teachings on installs/ repairs, and mixed with some entertaining bits along the way.

6. Other than that, it seems to be pretty decent.Great app, but Brian, please make your pictures in Tech tips and Checklists expandable!!! It's often hard to see what is there, especially if a few pics are combined in one.

7. But you sir, well your youtube channel i found by chance, and even more of a chance with this app, have been at my side at the ready when I just couldnt stand reading a book for another sentence.

8. Love the content!Thank you for this app! I thank everyone who makes content for hvac, they dont have to tell us what they know, but they do.

9. The podcasts are great, the app needs a bit of work.

10. Stop picking and choosing what needs help.

11. This app has soooooo many resources that are invaluable by measure to technicians of all levels.Had to block notifications because I could not close out the playback (for the podcasts) in the notifications bar.

Steps to Troubleshoot & Fix HVAC School Issues

1. Fix HVAC School Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HVAC School: Restarting the app will resolve most errors.
  2. Update the HVAC School App. Here is how:
    1. On Android goto PlayStore » Search for "HVAC School" » Open HVAC School » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HVAC School » click "UPDATE".
  3. Clear HVAC School app cache: Clearing cached data will force your app to retrieve the latest data directly from HVAC School servers.
    1. On Android, goto Settings » Apps » Select "HVAC School" » click Storage » click "Clear Cache".
  4. Check HVAC School app permissions. If any of these permissions required to use your device's features are disenabled, HVAC School might not work.
  5. Uninstall and reinstall HVAC School. If nothing else has worked, completely uninstall HVAC School then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HVAC School not working


2. Fix HVAC School Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HVAC School be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HVAC School not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HVAC School may not be able to connect to the Internet when running in the background.

Reported Issues