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1. IT is supposed to be working on whatever is wrong, but I haven't heard from them either.App updated and now doesn't register steps taken from Samsung health.

2. I usually end up locked out for a few hours which is how I end up talking to their awesome customer service team.App is pretty self explanatory on navigation, and a great additional benefit to my health plan.

3. Unfortunately, my employer uses Go365 so I'm stuck with it, otherwise there's no way I'd touch this app with a 10-foot pole.It's a very useful app...except for when you are given a error stating it can't log you in that time...which happens quite frequently.

4. this is horribly annoying! if they would fix this issue i would give them 5 stars easily (that is how often and annoying the crashes are).Every time I log in, I have to register my 'new device'.

5. Would not recommendI have experienced lots of bugs with this app, I keep having to uninstall and reinstall because it won't open on my phone any longer.

6. Also, it doesn't fully integrate with Samsung Health so I have to manually record my workouts to receive full credit.

7. however, the "challenges" page on the app crashes *all* the time!! i can not check my progress without it crashing and having to start over.

8. Other than small issues such as that, a very well made app.It syncs with my phone's health apps, and my Fitbit.

9. Customer service says uninstall, restart the phone, change your password.

10. Ya think?? Getting it to sync with my device was a nightmare, and involved working with customer service.

11. Samsung Health doesn't sync up well at all and it's really frustrating.

1. Fix Go365 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Go365: Restarting the app will resolve most errors.
2. Update the Go365 App. Here is how:
   1. On Android goto PlayStore » Search for "Go365" » Open Go365 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Go365 » click "UPDATE".
3. Clear Go365 app cache: Clearing cached data will force your app to retrieve the latest data directly from Go365 servers.
   1. On Android, goto Settings » Apps » Select "Go365" » click Storage » click "Clear Cache".
4. Check Go365 app permissions. If any of these permissions required to use your device's features are disenabled, Go365 might not work.
5. Uninstall and reinstall Go365. If nothing else has worked, completely uninstall Go365 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Go365 not working

2. Fix Go365 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Go365 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Go365 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Go365 may not be able to connect to the Internet when running in the background.