Published by Private Zone LTD

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Why should I report an Issue with Private Zone - AppLock, Video ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Private Zone LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Private Zone - AppLock, Video  image 1 contact Private Zone - AppLock, Video  image 2

Private Zone Customer Insights

1. Please provide an update as soon as possible.🙏😓It does the job but restoring your vedios after you hide them is the biggest chore I have a decently fast phone and I tried to restore all of them at once or in chunks but it just doesn`t work and you have to do it one at a time The sad part is I remember when it used to work just fine in my previous phone Don `t use this app unless you only want locic apps or photosAfter Update my phone then private zone is not working.

2. I have been using this app from 3 yrs but when installed this on my new phone, the immediately lock features is not working and also after i updated my phone, this app doesn't open.... it click but does not open and all my crucial photos and videos are in there.

3. I have been using this app from 5 yrs but when I installed this on my new phone,the immediately lock features is not working and also after i updated my phone,this app doesn't open....it click but does not open and all my crucial photos and videos are in there.

4. Does it mean I have lost all my videos that were kept here?my phone this app is not working 3 days .

5. I have a decently fast phone and I tried to restore all of them at once or in chunks but it just doesn't work and you have to do it one at a time.

6. Please provide an update as soon as possible.After the update of my phone this app is not working.

7. And whenever you click on it, the calculator mode turns on.Stupid app.. it's taking forever to load my videos.

8. I have almost 100 videos and now it can't even open any, it keeps saying loading, and it won't open even after 3 minutes of loading.

9. Since last 2 weeks now I have been unable to open my videos.

10. Please fix this if you can.It does the job but restoring your videos after you hide them is the biggest chore.

11. The sad part is I remember when it used to work just fine in my previous phone.

Steps to Troubleshoot & Fix Private Zone Issues

1. Fix Private Zone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Private Zone: Restarting the app will resolve most errors.
  2. Update the Private Zone App. Here is how:
    1. On Android goto PlayStore » Search for "Private Zone" » Open Private Zone - AppLock, Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Private Zone » click "UPDATE".
  3. Clear Private Zone - AppLock, Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Private Zone servers.
    1. On Android, goto Settings » Apps » Select "Private Zone - AppLock, Video " » click Storage » click "Clear Cache".
  4. Check Private Zone app permissions. If any of these permissions required to use your device's features are disenabled, Private Zone might not work.
  5. Uninstall and reinstall Private Zone. If nothing else has worked, completely uninstall Private Zone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Private Zone not working


2. Fix Private Zone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Private Zone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Private Zone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Private Zone may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • The app is not working

    — by Ieebtesam 1 year ago

  • Sir mera video photos the is app me Mera fhon lek kar raha tha humne fhon restore factory kar diya fir kaise paye

    — by Chaman sahani 1 year ago

  • Audio Files Have been deleted I want to be recovered please help me it's most important

    — by Ashique 2 years ago

  • Mere private zone app ki purani hide ki huwe pic or video phone maneger m secret imp file krke show ho re h unko pic or video m kase laya jayega help me plz

    — by Manoj singh mer 2 years ago

  • My private jon app not working its show private app some tym not working plz restore by clearing history

    — by Manoj singh mer 2 years ago

  • Private zone me koi photo aur video nhi dikha rha hai please mere problem ko solve minute

    — by Shailendra Kumar 2 years ago

  • Buenas

    — by Danna majerline herrera 2 years ago

  • Private zone app not responding
    Plz request my parsonal documents nd pic nd videos
    This aap opan

    — by Kamlesh Singh 2 years ago

  • Mera private zone app on ni ho rha

    — by Vinita Mehra 2 years ago

  • My private zone is not open in my device Vivo v17 after update my device please help me because some information is stored in app

    — by Atahar Ansari 2 years ago

  • My app running crush cant working

    — by thangpu zo 2 years ago

  • Recover photo videos old phone lost my new bhone vivo 23

    — by Yunus Khann 2 years ago

  • Not working

    — by Yunus Khann 2 years ago

  • Not. Working

    — by Yunus Khann 2 years ago

  • App open nahi ho raha hai

    — by Arvind kushwah 2 years ago

  • Private zone app not working

    — by Yunus Khann 2 years ago

  • Private zone aap is not opening

    — by Ayang Libang 2 years ago

  • App stopped working want my picture

    — by Bakya Saravanan 2 years ago

  • This app private zone app not open this my mobile vivo v21 5 g set all data importent so app private zone open this slove

    — by surendra kumar sahu 2 years ago

  • Privet zone do not open

    — by Satyendra kumar 2 years ago

  • Private zone app is not working after the update it's comes crashes some plss help me

    — by Ajith 2 years ago

  • How I Can recover my photos from trash

    — by Anirudh kumar 2 years ago

  • my private zone is not working plz turn it on

    — by Affan Anaari 2 years ago

  • Sar Maine app ko update kar diya tha uske bad se mera private zone application open nahin ho raha hai contact tu service center private Jo likhkar a raha hai बार-बार please help

    — by Monu kushwaha 2 years ago

  • Sir mere phone me private zone open nahi ho raha he

    — by Raj ahirwar 2 years ago

  • My private zone not open

    — by Kuldeep singh 2 years ago

  • Open NAHI ho Raha hai

    — by Shambhu kumar 2 years ago

  • Private zon not open

    — by Biren 2 years ago

  • My private zone app not open. please help immeadeatly.

    — by Manoj 2 years ago

  • Private zon aap khul nahi rha h

    — by Ajay kumar 2 years ago

  • In my mobile from some days Private Zone not working and not even open please resolve this issue as soon as possible. Because I have a personal data in this app.Resolve this issue.

    — by Muhammad Sarfaraz 2 years ago

  • My app is not working plz help hava a most important files plz plz

    — by sri kittu 2 years ago

  • Regarding App not open my open. App all ready updated but last 1 month before this app not open please help this regard

    — by Praveena l 2 years ago

  • My private zone app not working no opening plz help

    — by SWALIHA S 2 years ago

  • Private zone mera khul nhi rha hai

    — by Shivi pandit 2 years ago

  • Private zone Mera khul nahi Raha hai plz help

    — by Anamika singh 2 years ago

  • Pravite zoon app not working

    — by T.kishore 2 years ago

  • Private zone app not opening

    — by Krishnaveni 2 years ago