Contact Zoe Customer Service

Why should I report an Issue with Zoe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HTC Creative Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HTC, the HTC logo and other HTC product and service names referenced in the Application are the trademarks or registered trademarks of HTC Corporation in the United States and other countries.

2. Choose the photos and videos you’d like to include, add a filter to give your highlight video a unique look, and choose the perfect soundtrack.

3. Zoe is a simple app to create and share professional quality highlight videos.

4. Zoe enables you to share life’s most important, fun, precious and whimsical moments in a new way. 1.

5. Create and save Zoe highlight videos on your phone. 2.

6. Instantly share to social networks like Instagram, Facebook, Twitter and much more.

7. Any other company names, product names, service names and logos referenced in connection with the Application may be the trademarks of their respective owners.

1. 3* because Instagram posts video even though < 10 seconds.Useless app taking up my internal space which is very limited as is including the bonus of using up extra memory that's desperately needed for more demanding games and such that are ram hoggers like Pokemon GO!, online games like legacy of discord, etc.

2. So please fix all these problems.I found this app perfect! :) more improvements can be done! Neither the less! The app is handy..bit need to improve by fitting whole video in it while editing instead of just applying a clip of it! :)Hello HTC developers can I use Zoe on Experia xz3 please? I tried to use it on Redmi7A but it didn't support the phone.

3. How can I get it to auto detect video highlights in the latest version?This app just render any hyperlapsed or slow-motion video useless on my HTC u11 Life.

4. ✘✘✘easy to use! But the old version would detect highlights automatically... the new version just starts each video at the beginning.

5. I didn't realize this app was good for anything other than the Zoe camera until I opened the app to get help using the camera.

6. Best photo and video editor I ever used, good sound effects.

7. The app let's you pick photos to put together as a video while adding music.

8. Thanks for nothing phone developers.CAUTION: I found the functionality somewhat wanting, but that's by far the least of my concerns with this app.

9. ◆ Once installed, it takes on the status of a System app! It occupies 80 MB of •Internal• Storage, resists relocation to my SD card, and cannot be uninstalled.

10. I am giving you 2 stars because I wasn't reviewing but finding out.Useless. Honesty, useless.

11. Also i am unable to remove some parts which are in between from the video.

1. Fix Zoe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zoe: Restarting the app will resolve most errors.
2. Update the Zoe App. Here is how:
   1. On Android goto PlayStore » Search for "Zoe" » Open Zoe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoe » click "UPDATE".
3. Clear Zoe app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoe servers.
   1. On Android, goto Settings » Apps » Select "Zoe" » click Storage » click "Clear Cache".
4. Check Zoe app permissions. If any of these permissions required to use your device's features are disenabled, Zoe might not work.
5. Uninstall and reinstall Zoe. If nothing else has worked, completely uninstall Zoe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zoe not working

2. Fix Zoe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zoe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zoe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zoe may not be able to connect to the Internet when running in the background.