Published by HTC Corporation

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Why should I report an Issue with HTC Social Plugin - Facebook?

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About HTC Social Plugin - Facebook

1. HTC, the HTC logo and other HTC product and service names referenced in the Application are the trademarks or registered trademarks of HTC Corporation in the United States and other countries.

2. Any other company names, product names, service names and logos referenced in connection with the Application may be the trademarks of their respective owners.

3. Just sign in to the Facebook app, let HTC Sense access your updates when prompted and then BlinkFeed will be able to load and display status updates, pictures and more from your friends or liked pages.

4. From the Services & Apps menu in BlinkFeed's settings, you can choose which friends, groups and pages appear in your feed.

5. This plugin from HTC lets you get Facebook updates in BlinkFeed.

6. Some icons used in this app were originally designed by Google and modified by HTC under Creative Commons License BY4.

HTC Social Plugin Customer Insights

1. Apps like this one should be optional.I am in problem that HTC is fantastic or poor because the mobile phone is so lazy data backup is very low so I will not use this appI am unable to login on Face Book as it always gives me an error that this App is under developmentafter, brain surgery I ccannot remember my passwordI wish that was the app was just easier to get in for people like me to get on it for a whileI really enjoy searching and keep up with society.keeps our minds always thinking or solving.Keep it up .Awesome sense fix the bug plz it does Auto-disable after few days.

2. It's permanently installed on stock ROMs it seems, ready to upload all your PRIVATE contacts to who-knows-where at the slightest misread of app permissions (default settings allow it to read everything you need it to keep secure... Great, not)Never works.

3. HTC really beginning to disappoint.If I could figure out how to open the preinstalled app that is not showing up on my screen i would give u 5 stars but I didn't a virus so I gave u 2I really dislike social media and everything related to it.

4. I have HTC Desire 728I hate facebook so why do you download this automatically without asking me? In fact... don't ask me and don't ever download this bloatware again.

5. Continually asks to access but never able to connect.

Steps to Troubleshoot & Fix HTC Social Plugin Issues

1. Fix HTC Social Plugin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HTC Social Plugin: Restarting the app will resolve most errors.
  2. Update the HTC Social Plugin App. Here is how:
    1. On Android goto PlayStore » Search for "HTC Social Plugin" » Open HTC Social Plugin - Facebook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HTC Social Plugin » click "UPDATE".
  3. Clear HTC Social Plugin - Facebook app cache: Clearing cached data will force your app to retrieve the latest data directly from HTC Social Plugin servers.
    1. On Android, goto Settings » Apps » Select "HTC Social Plugin - Facebook" » click Storage » click "Clear Cache".
  4. Check HTC Social Plugin app permissions. If any of these permissions required to use your device's features are disenabled, HTC Social Plugin might not work.
  5. Uninstall and reinstall HTC Social Plugin. If nothing else has worked, completely uninstall HTC Social Plugin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HTC Social Plugin not working


2. Fix HTC Social Plugin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HTC Social Plugin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HTC Social Plugin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HTC Social Plugin may not be able to connect to the Internet when running in the background.

Reported Issues