Contact Home Chef Customer Service

Why should I report an Issue with Home Chef?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Home Chef to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tempo’s fresh, balanced meals are protein-packed and nutrient-rich to make it easy to support a healthy lifestyle. 🍽️Curated for You: Discover tailored meal recommendations that match your preferences and cravings. 📅 Plan Ahead: Manage your delivery schedule up to five weeks in advance. 🛒 Effortless Ordering: Enjoy a seamless shopping experience with secure checkout and flexible payment options. 🔔 Stay Updated: Get instant alerts about new menu additions, special deals, and more. ✨ Dual Delights: Switch effortlessly between Home Chef and Tempo menus, all within a single app.

2. The Home Chef app makes every step of ordering, cooking, and reviewing our simple, delicious meals even easier.

3. Meet Home Chef and Tempo - your go-to solutions for delicious, hassle-free meals that fit your lifestyle.

4. Whatever moments you’re tackling, Home Chef makes cooking dinner quick, tasty, and—above all else—easy.

5. Enjoy a perfectly portioned dinner that’s ready in minutes in the microwave with our quick, fully prepared meals.

6. After you finish enjoying your new favorite recipe, use the app to review your meals and send feedback directly to our team of chefs.

7. Home Chef makes delicious home cooking achievable.

8. Find your new favorite no-prep meals on the Tempo menu.

9. You can also customize select recipes so you can make something fresh every single week.

10. Savor the convenience of two incredible meal delivery experiences in one app.

11. Every week, choose nearly 40 new recipes created by our chefs.

1. However, I paid for meal kits, not sacks of veggies, condiments, meats, and instructions that correlate to almost none of it.I've ordered from meal delivery services before & found them to be meh.

2. We went from dreading the planning of cooking on little time, to being eager to make a meal.This service has saved my sanity during pandemic quarantine! I will definitely continue even after the pandemic is finally over.

3. The ingredients themselves were of great quality, and I cooked meals from whatever they gave me, and tasted great.

4. It's easy via the app to customize your preferences (ex: low carb, no pork, dairy etc.) Most of the meals allow some type of customization.

5. Allowing 1 course meals would be helpful too, I don't like spicy but my husband does, and leftovers usually get wasted.The products we receive are top notch.

6. **The ingredients are very good quality...vegetables are fresh and meat is excellent.

7. One would be to allow vegetable substitutions, or at least change up the vegetables more, I'm tired of eating brussel sprouts almost every meal.

8. I was refunded for the two meals missing meat but now I have to go buy meat if I don't want to waste the rest of the food.

9. Would be a solid 4, but have been a little frustrated with the limited options of veggies with the meals.

10. The meat was completely missing for two meals & the recipe cards were stuffed in there & torn.

11. Also recently, have had 1 time where the ingredients received did not match what I ordered (the card was what I ordered) and 1 where I received the correct ingredients but a card for something else.

1. Fix Home Chef Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Home Chef: Restarting the app will resolve most errors.
2. Update the Home Chef App. Here is how:
   1. On Android goto PlayStore » Search for "Home Chef" » Open Home Chef » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Chef » click "UPDATE".
3. Clear Home Chef app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Chef servers.
   1. On Android, goto Settings » Apps » Select "Home Chef" » click Storage » click "Clear Cache".
4. Check Home Chef app permissions. If any of these permissions required to use your device's features are disenabled, Home Chef might not work.
5. Uninstall and reinstall Home Chef. If nothing else has worked, completely uninstall Home Chef then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Home Chef not working

2. Fix Home Chef Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Home Chef be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Home Chef not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Home Chef may not be able to connect to the Internet when running in the background.