Contact Shapes Customer Service

Why should I report an Issue with Shapes for Kids Flashcards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Holiday Educationist to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a lame app anyway but to refuse service unless you purchase the ad free version is laughable.The images are pretty bland and basic.

2. Simple app, my 2 year old loves it but... does still make you pay to unlock full version.

3. No problems running the app, old samsung kids tablet.It forces you to buy the ad free version.

4. Uninstalled and phone works fine again.Good for Children to learn shapesThis app blows.

5. I did that and 3 days later google refunded without me asking and app is back to locked version.

6. Not putting up that fight with angry shape obsessed 2 year old.

7. 2 year old is now angry so will likely uninstall.

8. Was fine until it reverted without me asking.

9. And voice this literally robotic you can't understand half the things that says.

10. TerribleFroze phone right after download, nothing would work.

11. How rude.

1. Fix Shapes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shapes: Restarting the app will resolve most errors.
2. Update the Shapes App. Here is how:
   1. On Android goto PlayStore » Search for "Shapes" » Open Shapes for Kids Flashcards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shapes » click "UPDATE".
3. Clear Shapes for Kids Flashcards app cache: Clearing cached data will force your app to retrieve the latest data directly from Shapes servers.
   1. On Android, goto Settings » Apps » Select "Shapes for Kids Flashcards" » click Storage » click "Clear Cache".
4. Check Shapes app permissions. If any of these permissions required to use your device's features are disenabled, Shapes might not work.
5. Uninstall and reinstall Shapes. If nothing else has worked, completely uninstall Shapes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shapes not working

2. Fix Shapes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shapes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shapes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shapes may not be able to connect to the Internet when running in the background.