Contact Hive Antenna Customer Service

Why should I report an Issue with Hive Antenna?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hive Lighting Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bravo Hive Lighting!Finally on andriod!!! Love the presets and the ability to group and control multiple lights together makes shoots so much easier and my time much more efficient.Great interface, easy to use and has a fun demo mode that lets you see all of what's possible before connecting to a light!Crashes every time I open it.

2. The hue selector is much closer to matching the color I see on my phone screen to what the light really looks like, that's impressive.Hive SHOT version 2.0 is a welcome update from the confusion that was version 1.0/1.1. It scans the network quickly for available lights, the controls of the app are much more intuitive, and the app and the lamp are a much more consistent pair.

3. Needs another update.Amazing! Easy to use and great range for bluetoothAmazing new update! Super functional and so clear.

4. Version 2.0 is a great update! Very grateful for the improvements! Keep up the good work.

5. Good job.The long awaited Hive andriod app! Works great.Wow. Love this app and lighting system.

6. Super disappinted.Finally on Android, but missing wireless special effects control.

7. Great update.

8. Have reinstalled multiple times over the past few months hoping for a miracle.

1. Fix Hive Antenna Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hive Antenna: Restarting the app will resolve most errors.
2. Update the Hive Antenna App. Here is how:
   1. On Android goto PlayStore » Search for "Hive Antenna" » Open Hive Antenna » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hive Antenna » click "UPDATE".
3. Clear Hive Antenna app cache: Clearing cached data will force your app to retrieve the latest data directly from Hive Antenna servers.
   1. On Android, goto Settings » Apps » Select "Hive Antenna" » click Storage » click "Clear Cache".
4. Check Hive Antenna app permissions. If any of these permissions required to use your device's features are disenabled, Hive Antenna might not work.
5. Uninstall and reinstall Hive Antenna. If nothing else has worked, completely uninstall Hive Antenna then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hive Antenna not working

2. Fix Hive Antenna Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hive Antenna be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hive Antenna not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hive Antenna may not be able to connect to the Internet when running in the background.