Contact Sound Sky Customer Service

Why should I report an Issue with Sound Sky — Keep Calm, Drum On?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HIGHKEY Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This has to be the best rhythm game experience I've had on mobile, and the most relaxing one overall! It's just so nice to play on the Hard difficulty and just keep drumming, it's great practice on keeping the rhythm too! Thank you for making this great game!I have had some problem with levels not loading and since there is no time-out for loading levels I lose energy everytime.

2. The visuals are gorgeous, the music is amazing, and the fact that I can close my eyes to enjoy the music and still play the beat is blowing my mind! I love this game so much and I only just downloaded it.

3. The early levels are nice to relax to, but once you hit that point, it's doneI like the game but it's really being held back by the whole "energy" idea.

4. There's a lot of beat games out there where if you miss a beat a certain number of times it's game over, but this one isn't like that, you can keep going no matter how much you mess up, which is really nice.

5. Wish I could say more but character limit on reviews.A really fun and relaxing game, with some of the best music I've heard on a mobile game.

6. The difficulties are fun, the monetisation is great and unintrusive, the ads are voluntary, the music is wonderful, and the gentle move to more pads is nice and feels good.

7. The tunes are so catchy, it's really fun to drum along and be part of the music! The simple and dreamy UI makes it so much easier to just focus on the drumming and let the music work its charm.The gameplay is very satisfying and relaxing, I enjoy the different difficulties and the design of everything.

8. Overall great game, nice job guys!Wow, just wow.

9. Most of the levels are mini sections of the complete songs, so while the game has 61 levels, it's closer to about 20.

10. Music is great, I wish I could download it, it's nice and chill.

11. This game is SO great.

1. Fix Sound Sky Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound Sky: Restarting the app will resolve most errors.
2. Update the Sound Sky App. Here is how:
   1. On Android goto PlayStore » Search for "Sound Sky" » Open Sound Sky — Keep Calm, Drum On » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Sky » click "UPDATE".
3. Clear Sound Sky — Keep Calm, Drum On app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Sky servers.
   1. On Android, goto Settings » Apps » Select "Sound Sky — Keep Calm, Drum On" » click Storage » click "Clear Cache".
4. Check Sound Sky app permissions. If any of these permissions required to use your device's features are disenabled, Sound Sky might not work.
5. Uninstall and reinstall Sound Sky. If nothing else has worked, completely uninstall Sound Sky then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound Sky not working

2. Fix Sound Sky Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound Sky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound Sky not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound Sky may not be able to connect to the Internet when running in the background.