Contact Heya Customer Service

Why should I report an Issue with Heya - Video chat.Live.Friends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of XiuDan Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only hot girlsI enjoy this app, can make new friends from other country, Love it!This is the most stupid dating app you need to pay for everything!! You can't use it without paying!When I try to sign up their is a bug when I put a picture it doesn't approve and the birth is not complete their is only a 2003Hey I have lots of host who want to join you application.

2. It took 300 pesos from my account 10 mins ago automatically but i forgot to cancel my subscription is it still possible to have my money refunded?Easy to use.

3. Lots of women to choose fromGreat app but could my subscription be refunded.

4. Cheap coinsBest video chat app.

5. Please kindly help me to get agency on your application.

6. Good looking girlsHot girls.

7. Cheap coins.

8. Great app.

1. Fix Heya Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heya: Restarting the app will resolve most errors.
2. Update the Heya App. Here is how:
   1. On Android goto PlayStore » Search for "Heya" » Open Heya - Video chat.Live.Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heya » click "UPDATE".
3. Clear Heya - Video chat.Live.Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Heya servers.
   1. On Android, goto Settings » Apps » Select "Heya - Video chat.Live.Friends" » click Storage » click "Clear Cache".
4. Check Heya app permissions. If any of these permissions required to use your device's features are disenabled, Heya might not work.
5. Uninstall and reinstall Heya. If nothing else has worked, completely uninstall Heya then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heya not working

2. Fix Heya Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heya not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heya may not be able to connect to the Internet when running in the background.