Contact Galaxy Tarot Customer Service

Why should I report an Issue with Galaxy Tarot?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Galaxy Tone Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has been a little glitchy tho - erased a few journal entries I saved, and when browsing the cards it doesn't always respond to me tapping the card to flip between the image and the description.

2. I want so badly to purchase the pro version (mostly for the additional card associations) but I simply cannot logically do that after reading the recent reviews.

3. Starts you off with a quick tutorial that is simple and helpful, then you're free to play with several different types of card spreads without any limits.

4. Once the reviews improve I will consider purchasing the full version.Awesome app! Well designed, easy to use, all the features I'm looking for, and some.

5. I also find it really hard on the eyes to read white text on black, I wish there was a setting to change that!Love the concept and the features.

6. I upgraded to the pro version and I have to say that I have used all of the spreads and def recommen itI personally love this app.

7. Love love loveGreat for doing readings for yourself and learning the cards and spreads.

8. I've been using it for years and I've bought the paid version and some of the additional layouts.

9. Admittedly, at the moment, I'm having trouble getting the daily card widget to work right.

10. I love that it can zoom in, but would gladly give it up for the flip to work every time.

11. I got the full version to save spreads with your notes and that's awesome.

1. Fix Galaxy Tarot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Galaxy Tarot: Restarting the app will resolve most errors.
2. Update the Galaxy Tarot App. Here is how:
   1. On Android goto PlayStore » Search for "Galaxy Tarot" » Open Galaxy Tarot » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy Tarot » click "UPDATE".
3. Clear Galaxy Tarot app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy Tarot servers.
   1. On Android, goto Settings » Apps » Select "Galaxy Tarot" » click Storage » click "Clear Cache".
4. Check Galaxy Tarot app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy Tarot might not work.
5. Uninstall and reinstall Galaxy Tarot. If nothing else has worked, completely uninstall Galaxy Tarot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy Tarot not working

2. Fix Galaxy Tarot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Galaxy Tarot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Galaxy Tarot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Galaxy Tarot may not be able to connect to the Internet when running in the background.