Contact Halo Fitness Customer Service

Why should I report an Issue with Halo Fitness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fit Cloud Technology Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ask if your fitness center is connected to the Halo Fitness Cloud, so you can join the Halo Fitness community at your gym and enjoy the benefits of extended programming with personal trainers, classes and more directly in the app.

2. The Halo Fitness app syncs with compatible Life Fitness and Cybex cardio equipment with internet connection.

3. The Halo Fitness app is exclusively available to exercisers who belong to a participating fitness facility.

4. Exercisers have the ability to set goals, create workouts, or request and receive workouts from their personal trainer.

5. After completing a workout, the results are automatically saved and added to the timeline.

6. Note: If you can’t log in with your email in the Halo Fitness app, your gym might not be using the Halo Fitness Cloud.

1. I explained it in the email that I sent twice, but got no reply!This is a terrible app, constantly crashing, isn't available to sync with fitness trackers, other than apple watch, poor app layout, could be made way simpler the addition of the new timer is terrible, and pointless, also the contact my trainer after every workout just why? And if I end my workout I dnt want to confirm more than once, app would be much better appreciated if the statistics that are available on equipment were on app, if it didn't crash so much, and could sync with other appsThe App is so so, it syncs with some of the machines at the gym but not all.

2. Other then that, the app is nice as it shows you video examples of how to use the machines and how to do the exercises.Hi I had problems with the halo fitness app when I was doing my workout and then it said that I completed my workout but I was in the middle of doing my workoutAll i need is an app that lets me remember which exercises im doing and lets me store specific workouts for different goals that i have.

3. Would be good if there was a bigger countdown timer for rests because i can never see the timer when my phones on the floor, for example it would be good to tap the timer to make it appear really big.you're able to create a new account, but you're unable to login to the webpage as it seems to be deprecated.

4. Hopefully it will get better?It's ok, ish...i want to go online and create a workout, but i want to do it from my PC/Laptop..they "retired" and doing it from the app it's time consuming.

5. Also, if i want to create a workout, i have to put all the details, as in kg, time, rest time, etc.

6. Tried email support, unfortunately they don't reply to my emails EDIT It wasn't a loss of connection or Internet.

7. Like everyone else, I'm unable to login to the mobile Halo App.App will not take my email address.

8. when i found other workout with just reps and sets setted up.

9. The app does not always connect to the machine, and when it does it doesn't seem to start the exercise.

10. During registration, you need to supply information about the Gym - Name, Address, etc.

11. Yet the app still says my email address isn't recognized.

1. Fix Halo Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Halo Fitness: Restarting the app will resolve most errors.
2. Update the Halo Fitness App. Here is how:
   1. On Android goto PlayStore » Search for "Halo Fitness" » Open Halo Fitness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Halo Fitness » click "UPDATE".
3. Clear Halo Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Halo Fitness servers.
   1. On Android, goto Settings » Apps » Select "Halo Fitness" » click Storage » click "Clear Cache".
4. Check Halo Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Halo Fitness might not work.
5. Uninstall and reinstall Halo Fitness. If nothing else has worked, completely uninstall Halo Fitness then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Halo Fitness not working

2. Fix Halo Fitness Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Halo Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Halo Fitness not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Halo Fitness may not be able to connect to the Internet when running in the background.