AppContacter
Contact Dashboard Customer Service
Published by Gurtam Inc
Report an issue with Dashboard.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Dashboard for Wialon?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Gurtam Inc to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dashboard Customer Insights
Steps to Troubleshoot & Fix Dashboard Issues
1. Fix Dashboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Dashboard: Restarting the app will resolve most errors.
- Update the Dashboard App. Here is how:
- On Android goto PlayStore » Search for "Dashboard" » Open Dashboard for Wialon » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Dashboard » click "UPDATE".
- Clear Dashboard for Wialon app cache: Clearing cached data will force your app to retrieve the latest data directly from Dashboard servers.
- On Android, goto Settings » Apps » Select "Dashboard for Wialon" » click Storage » click "Clear Cache".
- Check Dashboard app permissions. If any of these permissions required to use your device's features are disenabled, Dashboard might not work.
- Uninstall and reinstall Dashboard. If nothing else has worked, completely uninstall Dashboard then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Dashboard not working
2. Fix Dashboard Server issues & Internet Connection
- Check network connection: An unstable Internet will make Dashboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Dashboard not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Dashboard may not be able to connect to the Internet when running in the background.
