Published by Imagen Digital on Sep 25, 2024

Report an issue with Imagen Radio.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Imagen Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Imagen Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Imagen Radio Customer Insights

Steps to Troubleshoot & Fix Imagen Radio Issues

1. Fix Imagen Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Imagen Radio: Restarting the app will resolve most errors.
  2. Update the Imagen Radio App. Here is how:
    1. On Android goto PlayStore » Search for "Imagen Radio" » Open Imagen Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Imagen Radio » click "UPDATE".
  3. Clear Imagen Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Imagen Radio servers.
    1. On Android, goto Settings » Apps » Select "Imagen Radio" » click Storage » click "Clear Cache".
  4. Check Imagen Radio app permissions. If any of these permissions required to use your device's features are disenabled, Imagen Radio might not work.
  5. Uninstall and reinstall Imagen Radio. If nothing else has worked, completely uninstall Imagen Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Imagen Radio not working


2. Fix Imagen Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Imagen Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Imagen Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Imagen Radio may not be able to connect to the Internet when running in the background.

Reported Issues