Contact Gridwise Customer Service

Why should I report an Issue with Gridwise: Gig-Driver Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gridwise to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There's no reason every time my GPS moves 5 meters that I should have this app wake itself up and start draining my resources to track *what it wasn't told I needed tracked yet* Fix the annoying auto-activation and I might even consider paying for pro.

2. I drive Friday through Tuesday, which breaks up my tracked data.Do NOT use this app to track mileage for gig work.

3. It's high potential value, but needs work.It doesn't accurately track miles.

4. It tracked all 10 hours I was driving yesterday, but only showed a little under ten miles driven.

5. The tracker shows running in the background but the miles aren't added upb properly sometimes.

6. It recorded a fraction of miles (22 for the 120+ that i drive) and this isn't the first time it's shorted me.

7. For example, it shows 22 miles when I've been driving all day across multiple cities.

8. For example, yesterday it tracked over 500 miles but I most definitely did not drive that much.

9. for example: in 1 month I physically had only 346 miles, but Gridwise tracked over 2000 miles.

10. You're better off with a mileage tracker that works.this app is very good for tracking mileage and expenses... as long as you put all of that in manually.

11. That and the GPS tracking often fails and shows a straight line, so you aren't tracked accurately.

1. Fix Gridwise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gridwise: Restarting the app will resolve most errors.
2. Update the Gridwise App. Here is how:
   1. On Android goto PlayStore » Search for "Gridwise" » Open Gridwise: Gig-Driver Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gridwise » click "UPDATE".
3. Clear Gridwise: Gig-Driver Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Gridwise servers.
   1. On Android, goto Settings » Apps » Select "Gridwise: Gig-Driver Assistant" » click Storage » click "Clear Cache".
4. Check Gridwise app permissions. If any of these permissions required to use your device's features are disenabled, Gridwise might not work.
5. Uninstall and reinstall Gridwise. If nothing else has worked, completely uninstall Gridwise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gridwise not working

2. Fix Gridwise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gridwise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gridwise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gridwise may not be able to connect to the Internet when running in the background.