Published by Google LLC

Report an issue with Google VR Services.
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Why should I report an Issue with Google VR Services?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google VR Services

1. Google VR Services provides virtual reality functionality for Daydream and Cardboard apps.

2. This includes functions such as displaying notifications while in VR, pairing Daydream-ready headsets and controllers with your Daydream-ready phone, and entering and exiting VR apps.

3. Daydream apps will not work if you uninstall Google VR Services. ( ).

4. ToS and the terms regarding software in our Services apply to your use of this app.

Google VR Services Customer Insights

1. Has VR controls which is great so you can change video options by just turning your head to point to different settings.

2. Pointless, I've just deleted and will try and see if there is any alternative options online.Absolute rubbish, trying to watch YouTube videos in VR is impossible, can't change the settings at all.

3. Can't believe Google didn't think of this feature in the first place where it would benefit lot of usersBefore, when I would load up VR stuff for Cardboard on my phone, it worked perfectly well.

4. I was quite enjoying selecting my own phone and vr set in websites, receive a Google update which then forces me to download this absolute shambles of an app.

5. As hardware continues to advance, the performance of this is only bound to get better.Please include a gaze and select feature ASAP otherwise this is useless for headsets without a button.

6. I think having the ability to press buttons by viewing them makes smartphoneVR better as a whole because not everyone has a headset with a magnet button.

7. Theyre very useful in gaining more access to your phone & gives you on/off switches to almost everything.Absolute joke.

8. If anyone else chooses to ROOT their phone make sure you get the right version for your phone, different programs for different phones/providers.

9. Only issue I have is the bar to activate the settings are in pretty bad places make me need to Arch my neck in order to access.They fixed it.

10. So that those who don't have headset button can enable a handsfree option, which would enable the above feature.

11. So whoever decided that, good call.Don't have any use(s) for this app or some other factory installed apps.

Steps to Troubleshoot & Fix Google VR Services Issues

1. Fix Google VR Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google VR Services: Restarting the app will resolve most errors.
  2. Update the Google VR Services App. Here is how:
    1. On Android goto PlayStore » Search for "Google VR Services" » Open Google VR Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google VR Services » click "UPDATE".
  3. Clear Google VR Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Google VR Services servers.
    1. On Android, goto Settings » Apps » Select "Google VR Services" » click Storage » click "Clear Cache".
  4. Check Google VR Services app permissions. If any of these permissions required to use your device's features are disenabled, Google VR Services might not work.
  5. Uninstall and reinstall Google VR Services. If nothing else has worked, completely uninstall Google VR Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google VR Services not working


2. Fix Google VR Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google VR Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google VR Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google VR Services may not be able to connect to the Internet when running in the background.

Reported Issues