Contact Measure Customer Service

Why should I report an Issue with Measure?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I made sure I had good lighting, and I tried to measure a light colored box on a dark background, which should've been pretty simple.

2. 3.) Not good in low-light situations, so a black desk on brown carpet might not work, same with a brown desk on brown carpet.

3. 2.) Good with measurements where the object is facing flat to the screen, but not where there is any depth to the object (the app has no compensation for perspective).

4. I just went in to the garage for my tape measure instead :/Prior to recent versions of app, it worked well (albeit not really accurate, but it would give you a good idea).

5. The line hints don't work as expected, the placed lines move as you move the camera, it does not determine depth in terms of the object.

6. Needs lots of work.Changed my rating to 4 stars, now that you can drag and drop to adjust the points after the initial measure.

7. Has potential but needs work and maybe a tutorial.Installed on a Samsung Galaxy S9+, was very difficult to use, played around with the lighting quite a bit and was barely able to get it to semi work.

8. If you have nothing else, this might work for measurements accurate within 1/2" or so.

9. Giving ⭐⭐⭐ because although it isn't currently working, I recognize that this is a really big challenge and the UI looks good so farIt was actually fairly accurate compared to my assumption.

10. The interface is different; you used to measure by dropping and dragging measurements and it was great.

11. Tried natural light, tried in home LED, as much time as it took to finally recognize a surface you could have measured something multiple times using a traditional method.

1. Fix Measure Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Measure: Restarting the app will resolve most errors.
2. Update the Measure App. Here is how:
   1. On Android goto PlayStore » Search for "Measure" » Open Measure » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Measure » click "UPDATE".
3. Clear Measure app cache: Clearing cached data will force your app to retrieve the latest data directly from Measure servers.
   1. On Android, goto Settings » Apps » Select "Measure" » click Storage » click "Clear Cache".
4. Check Measure app permissions. If any of these permissions required to use your device's features are disenabled, Measure might not work.
5. Uninstall and reinstall Measure. If nothing else has worked, completely uninstall Measure then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Measure not working

2. Fix Measure Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Measure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Measure not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Measure may not be able to connect to the Internet when running in the background.