Contact Google Lens Customer Service

Why should I report an Issue with Google Lens?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Translate words you see, save a business card to your contacts, add events to your calendar from a poster, and copy and paste complicated codes or long paragraphs into your phone to save time.

2. See popular dishes on a restaurant menu based on reviews from Google Maps. *Limited availability and not available in all languages or regions.

3. Google Lens lets you search what you see, get things done faster, and understand the world around you—using just your camera or a photo.

4. Find out what that plant is in your friend's apartment, or what kind of dog you saw in the park.

5. Find similar clothes, furniture, and home decor to the one you like.

6. Identify and learn about landmarks, restaurants, and storefronts.

7. See ratings, hours of operation, historical facts, and more.

8. Or a chair that's perfect for your living room?

9. See an outfit that catches your eye?

10. For further details go to g. co/help/lens.

11. Some Lens features require an internet connection.

1. It would get 5 stars if not for the fact that it stopped working halfway through exploring the topic in question and failed to load the other tabs for other facets of information, then got stuck and wouldn't let me go back to the previous tabs, or close the search results menu to return to lens.

2. 😅 So yeah it's a great app, works 95% of the time, but then doesn't.Seamless integration with the ability to run a reverse image search easily no matter where you store files, with only a right click.

3. So, I finally took a screenshot to remember the information until I could write it down.This is a great app- have found almost every single thing ive ever looked up and i come up with some random stuff to look up! Still like it as of 4/9/23 but am getting really irritated with the part at the bottom of the screen where it asks if it was helpful and wants a rating.

4. Lack of right results, like giving me a link for sugar at Walmart as a result for what the logo meant is why only 4 stars because it makes it harder to use.Most of the time, this app works just great.

5. Seems like the they took 3 steps forward and 4 steps back with thisThis app is awesome it correctly identifies almost anything you photograph with your phone ,plants, animals, places, even parts of manmade objects including electronics and autoparts and of course anything you find in nature, even fungi (those that can be identified macroscopically) and it does it extremely fast.

6. There should be a way to improve search results for this app just like there is in Google Maps and Google Photos.Sometimes Lens works perfectly, fetching the exact results.

7. Every once in a while though, for some unknown reason, even when the image it's scanning for is crystal clear, it will come back with the result image not found, unknown image, or unknown search.

8. Back in my high school someone drew a picture & dropped it and I found it, liked it, & scanned it into my phone and used lens on it and it was actually able to track down the original image that my found art came from.

9. When I got what I wanted and clicked that the results were helpful, it didn't allow me to submit that, so they could know what works as well as what doesn't.

10. Spectacular.The Google Lens app has exceeded my expectations of a photo based search engine.

11. Its in the way!A fine little app that does a pretty cool thing and allows you to find things online based on the parameters you set for the search.

1. Fix Google Lens Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Lens: Restarting the app will resolve most errors.
2. Update the Google Lens App. Here is how:
   1. On Android goto PlayStore » Search for "Google Lens" » Open Google Lens » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Lens » click "UPDATE".
3. Clear Google Lens app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Lens servers.
   1. On Android, goto Settings » Apps » Select "Google Lens" » click Storage » click "Clear Cache".
4. Check Google Lens app permissions. If any of these permissions required to use your device's features are disenabled, Google Lens might not work.
5. Uninstall and reinstall Google Lens. If nothing else has worked, completely uninstall Google Lens then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Lens not working

2. Fix Google Lens Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Lens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Lens not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Lens may not be able to connect to the Internet when running in the background.