Contact Daydream Customer Service

Why should I report an Issue with Daydream?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The headset and controller certainly were not free, so you'd think at least they might work! Very disappointed in Google and my whole ownership experience.having a rift using daydream is pretty good quite a few games etc are on daydream.

2. me and my partner play daydream everyday and like to watch whats going on but this is really annoying and a fix is needed.I am using a Samsung S9 and whenever I connect it with my VR or just when i open the daydream app the screen of my phone turns on a yellowish tint similar to that of bluefilter but it is not that.

3. i cant help but get the feeling that this whole Cardboard/Daydream vr thing was someones pet project and they have lost all intrest in it.Everytime I close the door on the view, my phone turns black, vibrates a warning and says "NFC read error".

4. Other than that, it's fairly good, and works quite well.Pixel 2XL can no longer use the headset controller so the app is no good too! Not sure exactly what changed at Google, but this has been a problem for a year or so.

5. it would be good to have settings for screen.I am one to have a lot of games for Daydream and had enjoyed it as my first interaction with VR before PCVR.

6. Can only use it a few minutes before phone overheats and a warning window blocks the view saying to take the phone out of the headset.

7. Cleared caches for apps, cleared full app data, did full phone restart - no change.

8. I sincerely wish this issue were to be adressed (maybe a function to lock content screen with headset?).

9. In Daydream, it will continuously loop to the last attempted open program but won't allow for login (NVR) or content navigation (YTVR).

10. headset is not worth the price for included content and any other apps worth investigating are $5-$20.

11. I tried to reset all my phone's settings bit still didnt work.

1. Fix Daydream Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Daydream: Restarting the app will resolve most errors.
2. Update the Daydream App. Here is how:
   1. On Android goto PlayStore » Search for "Daydream" » Open Daydream » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daydream » click "UPDATE".
3. Clear Daydream app cache: Clearing cached data will force your app to retrieve the latest data directly from Daydream servers.
   1. On Android, goto Settings » Apps » Select "Daydream" » click Storage » click "Clear Cache".
4. Check Daydream app permissions. If any of these permissions required to use your device's features are disenabled, Daydream might not work.
5. Uninstall and reinstall Daydream. If nothing else has worked, completely uninstall Daydream then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Daydream not working

2. Fix Daydream Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Daydream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Daydream not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Daydream may not be able to connect to the Internet when running in the background.