Contact Google Go Customer Service

Why should I report an Issue with Google Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save time by tapping your way through trending queries and topics, or by using your voice to say what you’re looking for. Make Google read it.

2. With Google Lens, just point your camera to translate or search for it.

3. Google Go is a lighter, faster way to search, with search results optimised to save up to 40% data.

4. Explore the latest trending topics just by tapping Search.

5. Easily and quickly access your favorite apps and websites, as well as images, videos and information on the things you care about - all from Google Go.

6. Set a second language to switch your search results to or from at any time.

7. Get answers quickly and reliably with Google Go, even on slow connections and smartphones with low space.

8. Search and translate with your camera.

9. Tap on “Images” or “GIFs” to find the best photos and animated greetings to liven up your chats.

10. Find the perfect greetings to share with loved ones.

11. At 12MB in size, it’s fast to download and saves space on your phone.

1. Also, many sites/apps are now allowing dark mode functionality, but this app is yet to do so and needs to catch up.This app is revolutionary! It still needs some work with it's navigation and layout, but it has huge protential! What you have here is an app that connects to all Google services and performs like Chrome, becoming the end-all-be-all in apps! Problems I did find is when I search or navigate to a website it tends to open up multiple windows for each thing.

2. Also it opens on the Explorer page like the Google app instead of opening on it's own navigation layout like you first see when download it.I'm sorry but any version of the Google app that does not allow you to use the full version of the Assistant app is a complete and utter waste of time to me... I constantly use assistant and the fact that I can't use it with all of its functionality on this new device is very upsetting and disappointing... What is the point of having the Assistant app if you can't access it with your voice because it's the Assistant Go app....Personally, I do not like this version of the Google App.

3. I've uninstalled the updates at this point, disabled the app and downloaded your full Google app (which works beautifully by the way).I've actually removed a good number of apps from my home screen because I can open them within Google Go (Facebook, YouTube, etc).

4. I guess that's the point? But honestly I find myself using chrome a lot, but simply because of the lack of web features within Google Go.I have immense trouble getting results that are relevant especially when looking for driving directions, this gives me ads that I don't really have time to sift through so I can get to my destination.

5. What I dislike the most, this is preinstalled on my phone so even if I disabled it and download the full version, this version still takes up space on my phone.I was so disappointed when chrome flags removed the duet option for the search bar at the bottom of the screen.

6. I've actually removed a good number of apps from my home screen because I can open them within Google Go (Facebook, YouTube, etc).

7. I find it frustrating when searching because the suggested words or phrases don't seem to match up to what I'm looking for and it's very easy to select the incorrect suggestion so I end up needing to begin the search from the beginning, several times sometimes.

8. The search results never match up right with the search criteria and the whole app comes off glitchy and I'm experiencing stability issues, it crashes multiple times a during use.

9. I downloaded this app with that expectation, you could get to different apps on it and all the features it has, but once I sign in and close the app when I open it again it is stuck on the discover page.

10. I don't normally review apps so you know I'm thrilled! TYIt works amazing! The load time is phenomenal, and it's very responsive.

11. Has increased my anxiety levels astoundingly especially when I think I am lost and can't find useable results, and on a time crunch.

1. Fix Google Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Go: Restarting the app will resolve most errors.
2. Update the Google Go App. Here is how:
   1. On Android goto PlayStore » Search for "Google Go" » Open Google Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Go » click "UPDATE".
3. Clear Google Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Go servers.
   1. On Android, goto Settings » Apps » Select "Google Go" » click Storage » click "Clear Cache".
4. Check Google Go app permissions. If any of these permissions required to use your device's features are disenabled, Google Go might not work.
5. Uninstall and reinstall Google Go. If nothing else has worked, completely uninstall Google Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Go not working

2. Fix Google Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Go may not be able to connect to the Internet when running in the background.