AppContacterContact Family Link parental controls Customer Service
Chat with our AI-based Family Link parental controls Support
Why chat with our AI Family Link parental controls Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Family Link parental controls.
- Skip support wait times and emailing back and forth. Get help immediately.
|
What users are saying
1. Sure, this may be coming from the perspective of a 12 year old, but come on! I can't access notifications, calls, or texts.This app is great! Other than the fact that you have a certain amount of screen time, have to ask for every app, can't uninstall it, that it keeps track of your location, it drains some your battery like your battery doesn't matter, apps are blocked, and that when it locks you can't do anything; play music, use the camera, text, or even call anyone.
2. It limits your time on everything, it drains your battery very quickly, allows your location to be tracked all the time, and worst of all, can lock you out of your entire device! I might just be doing schoolwork, and it says "time for bed, come back at ____ am".
3. The things that sucks about this is that it drains the battery way too quickly, and usually I have about 3 days of battery, then my phone is on life support in 2 hours! Another thing is that when it locks, you cannot access anything and it also clears your open apps.
4. If someone hacks into the location thing, you could get kidnapped.Family link is not a good option because it counts time spent on the menu as screen time and leaves less time to use the device that it's on before you run out of screen time.
5. You can't have different screen time limits for different types of apps.
6. Better yet, even looking at your LOCK SCREEN uses screen time.
7. When you reach the limit of an app and go on it the next day, it takes a long time to re-unlock! I once had to wait literally 30 minutes for an app to re-unlock after I used my time on it up the previous day.
8. Why? Why is this necessary?? Another thing- if a parent adds bonus time, say 15 mins, as soon as they add it it starts counting down.
9. It is laggy and drains my phone's battery in a matter of an hour.
10. Then one day I could not get on my phone at all! It said "Time for bed.
11. Also, know how emergency services say not to hang up? If your phone is locked you can forget about that, because you only get one minute, making this app dangerous during emergencies.
Steps to Troubleshoot & Fix Family Link parental controls Issues
1. Fix Family Link parental controls Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Family Link parental controls: Restarting the app will resolve most errors.
- Update the Family Link parental controls App. Here is how:
- On Android goto PlayStore » Search for "Family Link parental controls" » Open Family Link parental controls » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Link parental controls » click "UPDATE".
- Clear Family Link parental controls app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Link parental controls servers.
- On Android, goto Settings » Apps » Select "Family Link parental controls" » click Storage » click "Clear Cache".
- Check Family Link parental controls app permissions. If any of these permissions required to use your device's features are disenabled, Family Link parental controls might not work.
- Uninstall and reinstall Family Link parental controls. If nothing else has worked, completely uninstall Family Link parental controls then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Family Link parental controls not working
2. Fix Family Link parental controls Server issues & Internet Connection
- Check network connection: An unstable Internet will make Family Link parental controls be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Family Link parental controls not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Family Link parental controls may not be able to connect to the Internet when running in the background.
Reported Issues
I can't recover my email password (aroojzikra@redacted) i want to delete family link app as soon as possibile
I deleted my daughter's Google account which was linked to family link I can't access anything anymore not even family link.
It shows something went wrong, try again later after choosing account
Family Link The child's parents has separated due to dometic violence. The phone was purchased by the child's mum but the father set up the family Link and only added himself as the family manager. Dad is refusing to add mum as well as one of the family's manager. The device is with mum as she purchased it. Child's name: Evelyn Kobin Email: Evelynkobin@redacted Mum's name: Feancy Bangsa Mum's Emal address: feancyb@redacted Family Link Manager: Tarmo Kobin Email: kobinakos@redacted *Please add the mum Feancy to the Family Link Manager so she can also monitor Evelyn's phone usage. The father accesses Evelyn's once a week and the device is with mum and child. Mum is more than happy to provide a copy of the child's birth certificate to prove she is the child's birth mother.
The email I set up my daughters family link account for her phone was 620polly@redacted. I no longer have access to this email. We set up family link months ago. My child is 8 and really never used the phone we put it on so we went to use the phone for myself and now I am stuck with this phone pretty much locked out due to your application. I don't know how to remove it I even tried to factory reset or hard reset the phone but since family link is administrator over the phone I cannot do so. I read that under law I can ask you to remove or delete all my data. I'm not sure if that will fix the problem. I don't have the parental application on this cellular device it was originally set on because we didn't use her phone ever. I really need help getting this application removed. If someone could reach out to me asap that would be greatly greatly appreciated. Thank you
I have Family link for parents that i monitors my 3 children phones, i replaced my daughter phone and now for few days i can't manage to activate her app, when almost finish installation I'm getting the messege "something went wrong" and can't continue installing it on her new phone, what can i do?
