Published by DiablosSoft

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Why should I report an Issue with Earthquake Alert?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DiablosSoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Earthquake Alert

1. Recent big earthquakes in Chile and Nepal remind us how easy our tranquility can be broken and everything we can do to avoid situations like in Mexico City and Indonesia are worth the effort.

2. Having a seism alert program can be a big difference when dealing with such powerful phenomenon as a earthquake.

3. With earthquake monitor you can identify in an easy way the magnitude of the quakes by the colors used in the application.

4. Is important to note that a tsunami alert does not imply that a tsunami in fact will occur, in fact alerts are generated and canceled frequently.

5. Earthquake Monitor is a program that keeps you informed about earthquakes around the world.

6. You can filter earthquakes by magnitude and by occurrence time.

7. You can also filter the seisms that you want to visualize by magnitude and by time of occurrence.

8. Detailed information about earthquakes like how to be prepared, and what to do during and after a seism and so on.

9. The colors in the app allows you to easily identify seisms by magnitude.

10. Yo can share the quake alert information with your loved ones.

11. Seismic information is obtained mainly from USGS site.

Earthquake Alert Customer Insights

1. - The app is ok if you just want to occasionally check out some earthquake data.

2. App name is misleading.

Steps to Troubleshoot & Fix Earthquake Alert Issues

1. Fix Earthquake Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Earthquake Alert: Restarting the app will resolve most errors.
  2. Update the Earthquake Alert App. Here is how:
    1. On Android goto PlayStore » Search for "Earthquake Alert" » Open Earthquake Alert » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earthquake Alert » click "UPDATE".
  3. Clear Earthquake Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Earthquake Alert servers.
    1. On Android, goto Settings » Apps » Select "Earthquake Alert" » click Storage » click "Clear Cache".
  4. Check Earthquake Alert app permissions. If any of these permissions required to use your device's features are disenabled, Earthquake Alert might not work.
  5. Uninstall and reinstall Earthquake Alert. If nothing else has worked, completely uninstall Earthquake Alert then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Earthquake Alert not working


2. Fix Earthquake Alert Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Earthquake Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Earthquake Alert not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Earthquake Alert may not be able to connect to the Internet when running in the background.

Reported Issues