Published by mie-alcatel.support on Oct 18, 2024

Report an issue with File Manager-Easy & Smart.
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Why should I report an Issue with File Manager-Easy & Smart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of mie-alcatel.support to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About File Manager-Easy & Smart

1. File Manager Commander supports browse, analyze, transfer, search, copy, paste, move and delete files operations.

2. The File Manager is a powerful file explorer for Android that you can handle all your files and folders, which stored in your internal storage and external storage.

3. Use a visualized file analyzer function in File Manager Explorer for Android, you can clearly see the space occupied by various types of files.

4. Secure your apps from tracked eyes or unauthorized access with “Safebox” in file viewer. - How do I move or copy a file on File Management tool? - Open the File Manager Explorer and go to the file or folder which you want to move or copy.

5. File Manager Browser can work effectively with rich types of files, like DOC, PDF, MP4, WMA, RAR and ZIP files.

6. Now explore your files efficiently and intuitive with File Manager Browser.

7. Also, it supports each file management actions (open, analyze, clean, search, navigate directory, copy, paste, move, delete, rename, compress, decompress, transfer and share files).

8. View file in each categorization exactly and enjoy files browsing.

9. All files are sort by their file types and characteristics.

10. If you forget the file location, you can also find it through a search. - Click the icon of “Safebox” then create a password, then set a security question.

11. File Manager Explorer is a wonderful file viewer which knows you best!

File Manager-Easy & Smart Customer Insights

1. So many ads its ridiculous, and the persistent notification bar widget is annoying as hell, though you can disable it via the apps settings.I can't delete this app, as it came preloaded on my phone (Alcatel idol2).

2. I can't enter to app to remove the bar without giving access to my media on the phone so now I have to remove the apps access to my documents after removing the notification bar in the settings.

3. Its included on the phone, so you cant completely remove it, but I HAVE found that you can "Uninstall" it via the Play Store (which really just reverts it to the factory version).

4. I cannot uninstall the app, I cannot remove the notification bar, it ignores disabled state, and I cannot control whether it updates or not.

5. I never used this app as there are far superior ones on the play store.Usually these kind of apps end up making my phone operate worse than before I had the app but so far this one hasn't had that issue as far as I've noticed.

6. It is very intrusive, it slows down my phone and was constantly running... until I figured out how to uninstall the updates.

7. Most annoying pre-installed app! There is already a file management system hardwired into every smart phone these days.

8. I guess it had been running in the background since I bought the phone without me knowing...it should have stayed there.

9. By uninstalling the updates it goes back to the background where it belongs, and I changed the settings to ask my permission to update, which I NEVER WILL.

10. This thing got installed on my phone unbeknownst to me, overlaying my standard Files app.

11. It's a little slow to open sometimes and there's been a few times where once I open the app nothing on my screen responds for a few seconds (longest time was 15 seconds or so) but otherwise I've got no complaints.This app is terrible.

Steps to Troubleshoot & Fix File Manager-Easy & Smart Issues

1. Fix File Manager-Easy & Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager-Easy & Smart: Restarting the app will resolve most errors.
  2. Update the File Manager-Easy & Smart App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager-Easy & Smart" » Open File Manager-Easy & Smart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager-Easy & Smart » click "UPDATE".
  3. Clear File Manager-Easy & Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager-Easy & Smart servers.
    1. On Android, goto Settings » Apps » Select "File Manager-Easy & Smart" » click Storage » click "Clear Cache".
  4. Check File Manager-Easy & Smart app permissions. If any of these permissions required to use your device's features are disenabled, File Manager-Easy & Smart might not work.
  5. Uninstall and reinstall File Manager-Easy & Smart. If nothing else has worked, completely uninstall File Manager-Easy & Smart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager-Easy & Smart not working


2. Fix File Manager-Easy & Smart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager-Easy & Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager-Easy & Smart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager-Easy & Smart may not be able to connect to the Internet when running in the background.

Reported Issues