Contact GoldWave Audio Editor Customer Service

Why should I report an Issue with GoldWave Audio Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GoldWave Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grab it on both Android and Windows.App opens to a black screen and what do you mean it's not compatible with Android? Why the heck is on GOOGLE PLAY if it's not compatible? What does that even mean? I'm tired I'm having to change the time every time I want to use goldwave? Hello? This is bullcrap all you have to do is fix the clock in the app lmao.Where can I install goldwave infinity? LmaoGoldWave is a MUST HAVE for music editing! Just like their PC software, this Android app is easy to use yet incredibly detailed and rich.

2. Edit:After the developer responded to my review I was able to find the edited file within seconds.Reading other users comments and responses from the developer I understand the reasons why Goldwave is saving the file differently.

3. If this is how it is, this will be my go to from here on in.I use Goldwave since 99, I was happy to find this app available for Android since you were the only trustworthy audio editor available here.

4. If you are into music editing on the go, then this app is the only app you need!I know that Goldwave is a very good editor but the file management is a disaster.

5. Google doesn't seem to get that.Goldwave has been my audio editing go-to for over 20 years.

6. This one is great, too, except for the weird file saving design, which involves some dual mechanism of saving to Goldwave's home folder, and/or exporting outside that location.

7. I upgrade the editor now to 5 stars because the software just deserves it.When editing the volume, it does not save the output in the music player.

8. I've tried the Infinity web browser thing: time to import my file went from 25 minutes to around 1521:10 to 1681:00 minutes and never went down.

9. I'm frustrated that you've chosen to end this app to the point I can't even open it.Its hard without a mouse (obviously) the pc version is awesome! and i think, for an android app its solid.

10. I don't know how GoldWave was able to take all the features of it's big brother and cram it into the palm of your hand.

11. Love the desktop app, have used it for many years as my go-to audio editor.

1. Fix GoldWave Audio Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoldWave Audio Editor: Restarting the app will resolve most errors.
2. Update the GoldWave Audio Editor App. Here is how:
   1. On Android goto PlayStore » Search for "GoldWave Audio Editor" » Open GoldWave Audio Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoldWave Audio Editor » click "UPDATE".
3. Clear GoldWave Audio Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from GoldWave Audio Editor servers.
   1. On Android, goto Settings » Apps » Select "GoldWave Audio Editor" » click Storage » click "Clear Cache".
4. Check GoldWave Audio Editor app permissions. If any of these permissions required to use your device's features are disenabled, GoldWave Audio Editor might not work.
5. Uninstall and reinstall GoldWave Audio Editor. If nothing else has worked, completely uninstall GoldWave Audio Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoldWave Audio Editor not working

2. Fix GoldWave Audio Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoldWave Audio Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoldWave Audio Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoldWave Audio Editor may not be able to connect to the Internet when running in the background.