Published by Globo Comunicação e Participações S.A.

Report an issue with G1 Enem.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with G1 Enem?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Globo Comunicação e Participações S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact G1 Enem image 1 contact G1 Enem image 2

G1 Enem Customer Insights

1. The best app to students.o app é bom, poderiam colocar a opção de convidar amigos para jogar plssColocaram propagandas até aqui!?Horrível, o tempo para responder a pergunta é tão curto que mal dá tempo de entender a questão.As perguntas se repetem e são muito simplificadas.

Steps to Troubleshoot & Fix G1 Enem Issues

1. Fix G1 Enem Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart G1 Enem: Restarting the app will resolve most errors.
  2. Update the G1 Enem App. Here is how:
    1. On Android goto PlayStore » Search for "G1 Enem" » Open G1 Enem » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for G1 Enem » click "UPDATE".
  3. Clear G1 Enem app cache: Clearing cached data will force your app to retrieve the latest data directly from G1 Enem servers.
    1. On Android, goto Settings » Apps » Select "G1 Enem" » click Storage » click "Clear Cache".
  4. Check G1 Enem app permissions. If any of these permissions required to use your device's features are disenabled, G1 Enem might not work.
  5. Uninstall and reinstall G1 Enem. If nothing else has worked, completely uninstall G1 Enem then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing G1 Enem not working


2. Fix G1 Enem Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make G1 Enem be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to G1 Enem not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, G1 Enem may not be able to connect to the Internet when running in the background.

Reported Issues