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Published by Gentoo Labs, LLC
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Why should I report an Issue with Mosby's PTCE Exam Prep?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Gentoo Labs, LLC to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Mos Customer Insights
1. Something about not having an internet connection..... So far a waste of my time and effort.Very Good amount of open, free content.
2. NO ADS!It's really helpful and i just pass my exam .I just started using this app to study for my exam and so far I really like it it .Best app.
3. I hope I am studying the right answers.Can't log in after clicking on link.
4. So far, I have experienced 2 mistakes (which I have the screenshots of).
5. I am a bit weary of the answers.
6. Overall it's useful.
Steps to Troubleshoot & Fix Mos Issues
1. Fix Mos Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Mos: Restarting the app will resolve most errors.
- Update the Mos App. Here is how:
- On Android goto PlayStore » Search for "Mos" » Open Mosby's PTCE Exam Prep » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Mos » click "UPDATE".
- Clear Mosby's PTCE Exam Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Mos servers.
- On Android, goto Settings » Apps » Select "Mosby's PTCE Exam Prep" » click Storage » click "Clear Cache".
- Check Mos app permissions. If any of these permissions required to use your device's features are disenabled, Mos might not work.
- Uninstall and reinstall Mos. If nothing else has worked, completely uninstall Mos then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Mos not working
2. Fix Mos Server issues & Internet Connection
- Check network connection: An unstable Internet will make Mos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Mos not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Mos may not be able to connect to the Internet when running in the background.
