Published by Genius Games

Report an issue with Learn Animals.
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Why should I report an Issue with Learn Animals for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Genius Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Learn Animals Customer Insights

Steps to Troubleshoot & Fix Learn Animals Issues

1. Fix Learn Animals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learn Animals: Restarting the app will resolve most errors.
  2. Update the Learn Animals App. Here is how:
    1. On Android goto PlayStore » Search for "Learn Animals" » Open Learn Animals for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Animals » click "UPDATE".
  3. Clear Learn Animals for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Animals servers.
    1. On Android, goto Settings » Apps » Select "Learn Animals for Kids" » click Storage » click "Clear Cache".
  4. Check Learn Animals app permissions. If any of these permissions required to use your device's features are disenabled, Learn Animals might not work.
  5. Uninstall and reinstall Learn Animals. If nothing else has worked, completely uninstall Learn Animals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learn Animals not working


2. Fix Learn Animals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learn Animals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learn Animals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learn Animals may not be able to connect to the Internet when running in the background.

Reported Issues