Published by Gelios Software on Sep 1, 2023

Report an issue with Realistic Fireplace TV Live.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Realistic Fireplace TV Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gelios Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Realistic Fireplace TV Live image 1 contact Realistic Fireplace TV Live image 2

Realistic Fireplace TV Live Customer Insights

1. Today I paid for ad-free service but I noticed there was a loud vibratory sound instead of the crackling of the fire.

2. I can't even find a place to get a refund for itNice fire but every 2mins you get adverts that last another minute.

3. This is a beautiful visual app that help create inhance the mood of warmth and aviounce to your home.

4. Weather it be winter for that Holiday feel, or a nice dinner party.

5. This also has piano music to it as well.

6. Very nice .I have had this app for a while on my tv.

7. Useless without paying for it.THERE IS NO IN APP AS IT CLAIMS AND NOTHING BUT VIDEO AFTER VIDEO YOU HAVE TO GO OUT OF THE APP JUST TO BRING IP ANOTHER FIRE PLACENot realistic, very poor qualityflame is computer generated.. looks like in computer game.

Steps to Troubleshoot & Fix Realistic Fireplace TV Live Issues

1. Fix Realistic Fireplace TV Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Realistic Fireplace TV Live: Restarting the app will resolve most errors.
  2. Update the Realistic Fireplace TV Live App. Here is how:
    1. On Android goto PlayStore » Search for "Realistic Fireplace TV Live" » Open Realistic Fireplace TV Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Realistic Fireplace TV Live » click "UPDATE".
  3. Clear Realistic Fireplace TV Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Realistic Fireplace TV Live servers.
    1. On Android, goto Settings » Apps » Select "Realistic Fireplace TV Live" » click Storage » click "Clear Cache".
  4. Check Realistic Fireplace TV Live app permissions. If any of these permissions required to use your device's features are disenabled, Realistic Fireplace TV Live might not work.
  5. Uninstall and reinstall Realistic Fireplace TV Live. If nothing else has worked, completely uninstall Realistic Fireplace TV Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Realistic Fireplace TV Live not working


2. Fix Realistic Fireplace TV Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Realistic Fireplace TV Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Realistic Fireplace TV Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Realistic Fireplace TV Live may not be able to connect to the Internet when running in the background.

Reported Issues