Contact Citadel Colour Customer Service

Why should I report an Issue with Citadel Colour: The App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Games Workshop to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you’re a fledgling painter looking to improve your skills, or a veteran in need of a quick reference guide, this essential companion will help you get great results, more easily than ever before.

2. Paint makes Warhammer.

1. It would also be nice if you could select a color on the visual guide and it points to ALL places that color should go, highlighting the specific locations to be lore compliant.I love the layout with the release of Contrast, but I really don't like the complete removal of the drybrush areas, as its what I mainly used on the old version.

2. Want to paint a miniature by color using the color guide? Nope, it crashes.

3. Good thing it's FREE!I like the paint inventory ability a lot.

4. Main downside is that new updates typically mean you will lose all your saved projects and paint lists (by uninstalling the app and re-installing, it usually fixes itself).

5. Want to use the paint by miniature guide? Nope, it crashes.

6. Overall a very good resource, but I'm not entirely happy with the update.This app USED to be good but ever since they updated it to include Contrast paints, it crashes quite often.

7. Just a few days my projects and paint inventory was all gone.

8. The only thing that seems to be working fine is Inventory part that keeps track of all your paints and which ones you want.

9. One to skip logging in (please save this preference!), one to open the Projects tab, and a third to get to the paint screen.

10. That's a shame because I would live to have my full paint inventory in one spot.

11. It's a shame that even on a Samsung Galaxy S5, running the latest version of the app, as of 6/23/19, that it would be so buggy.It's a moderately useful app, but it's missing a lot of models.

1. Fix Citadel Colour Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Citadel Colour: Restarting the app will resolve most errors.
2. Update the Citadel Colour App. Here is how:
   1. On Android goto PlayStore » Search for "Citadel Colour" » Open Citadel Colour: The App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citadel Colour » click "UPDATE".
3. Clear Citadel Colour: The App app cache: Clearing cached data will force your app to retrieve the latest data directly from Citadel Colour servers.
   1. On Android, goto Settings » Apps » Select "Citadel Colour: The App" » click Storage » click "Clear Cache".
4. Check Citadel Colour app permissions. If any of these permissions required to use your device's features are disenabled, Citadel Colour might not work.
5. Uninstall and reinstall Citadel Colour. If nothing else has worked, completely uninstall Citadel Colour then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Citadel Colour not working

2. Fix Citadel Colour Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Citadel Colour be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Citadel Colour not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Citadel Colour may not be able to connect to the Internet when running in the background.