Published by Portico Media Co., Ltd on Oct 15, 2024

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Why should I report an Issue with GagaOOLala: Gay, Les, BL Films?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Portico Media Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GagaOOLala: Gay, Les, BL Films image 1 contact GagaOOLala: Gay, Les, BL Films image 2

GagaOOLala Customer Insights

1. Casting from a browser works fine, but it seems like there's no way to cast trailers, since they load in a different kind of player.I absolutely love the programming available on this app and am so glad to be a VIP member.

2. There are a lot of series on your site that I love to watch, but I can't, and I'm falling farther and farther behind! HELP ME, PLEASE!Was my other review deleted what in the world??? Anyways, this app is too buggy for use.

3. Edited- There is full screen.The content is excellent, but I find myself using the web site more than the app, even on my phone.

4. Subtitles are cut off when watching in landscape mode when two or more lines of text are present.

5. Also, regarding all the comments about the subtitles not being visible if there are two or more lines -- to fix that, I just tap my screen, and then I'm able to read everything.Great idea for an app but they need to fix a lot.

6. If yall need help developing the app, just say that.I've loved using this app but in the past couple months, I keep having more and more problems.

7. In the times where I have to stop watching a drama and I turn off my device and comeback it doesn’t save the time stamp.

8. It'll connect to the device, but the TV will just show a blank screen with the text "CAF Receiver v3 - Stable" in the middle.

9. "Favorite" adds the episode, not the show.It's only getting 2 stars because it has content I would not see elsewhere.

10. On *every* video, I get static, and the error message "A general error occurred: Trust anchor for certification path not found." Please fix this, or tell me how to fix it.

11. Why am I getting ads now? Maybe it's time to cancel it.The majority of the free movies are shorts between 8 and 17 minutes and I've already seen most of them on YouTube.

Steps to Troubleshoot & Fix GagaOOLala Issues

1. Fix GagaOOLala Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GagaOOLala: Restarting the app will resolve most errors.
  2. Update the GagaOOLala App. Here is how:
    1. On Android goto PlayStore » Search for "GagaOOLala" » Open GagaOOLala: Gay, Les, BL Films » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GagaOOLala » click "UPDATE".
  3. Clear GagaOOLala: Gay, Les, BL Films app cache: Clearing cached data will force your app to retrieve the latest data directly from GagaOOLala servers.
    1. On Android, goto Settings » Apps » Select "GagaOOLala: Gay, Les, BL Films" » click Storage » click "Clear Cache".
  4. Check GagaOOLala app permissions. If any of these permissions required to use your device's features are disenabled, GagaOOLala might not work.
  5. Uninstall and reinstall GagaOOLala. If nothing else has worked, completely uninstall GagaOOLala then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GagaOOLala not working


2. Fix GagaOOLala Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GagaOOLala be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GagaOOLala not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GagaOOLala may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Account delete

    — by Wati 1 year ago

  • First of all, I would like to request for my gagaoolala account to be deleted. Why I want my account deleted is because the app has quite a lot of inappropriate things that I dislike and that makes me uncomfortable, gagaoolala has been playing up on behalf of my side and I would like for it to be deleted. Gagaoolala has become no use to me and I want all my information wiped from gagaoolala.

    — by Phoenix 2 years ago

  • I want to be better in my life

    — by Nur Azmi Jahiddah 2 years ago

  • Please delete all my data on gagaoolala
    Because i can’t have access to it and i want to refresh it

    — by Sarah Samuel 2 years ago

  • Please cancel my subscription.
    Its due to personal reasons I can't keep being subscribed.

    — by Jemima 2 years ago

  • Please detele this account.

    — by Jimin 2 years ago

  • please delete my account I love gagaoolala but i unsubscribe but mistake and now I cant subscribe again

    — by Roselyn 2 years ago

  • please my accound.

    — by syaf 2 years ago

  • Nothing money for vip account

    — by Silent 2 years ago

  • Hapus akun gagaoolala

    — by Syaiful 3 years ago

  • My time siso isn’t charging and I have tried like 10 different chargers and outlets and nothing is working

    — by Marissa Kuhlman 3 years ago

  • I want to delete my y

    — by Sree 3 years ago

  • I just want to delete my account

    — by Sree 3 years ago

  • I just want to delete my account

    — by Sree 3 years ago

  • I want to delete my account because I don't really like the website or app

    — by Siti zahra 3 years ago

  • I want to delete my account.I created it out of curiosity. Now I want to delete it as I cant afford d payment.
    Plz oblige

    — by Hamdah 3 years ago

  • Just want to deleted that account

    — by Nur Amera Diana 3 years ago

  • I request for deletion of my account its my concern to disown your platform and I intend to delete beacuse I don't really much have time to watch any your content and I didn't intend to hurt your platform I really love it.

    — by Layangh Padilla 3 years ago

  • Hello,

    I want my data/account to be deleted. I am not using the website GagaOOLala and annoys me receiving emails. So I will like to stop receiving emails and my data to be deleted.
    andreaela888@redacted

    Thank you!

    — by Andrea 3 years ago