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Why should I report an Issue with Furigana - Kanji Reader Camera?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of tombstone to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
About Furigana - Kanji Reader Camera
1. Japanese book reading support app.
2. Add furigana/hiragana on kanji via camera.
Furigana Customer Insights
1. It works but it can't detect numbers.App is not functioning.
2. The image gets transcripted pretty well.
3. But it's not adding furigana.
Steps to Troubleshoot & Fix Furigana Issues
1. Fix Furigana Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Furigana: Restarting the app will resolve most errors.
Update the Furigana App. Here is how:
On Android goto PlayStore » Search for "Furigana" » Open Furigana - Kanji Reader Camera » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Furigana » click "UPDATE".
Clear Furigana - Kanji Reader Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Furigana servers.
On Android, goto Settings » Apps » Select "Furigana - Kanji Reader Camera" » click Storage » click "Clear Cache".
Check Furigana app permissions. If any of these permissions required to use your device's features are disenabled, Furigana might not work.
Uninstall and reinstall Furigana. If nothing else has worked, completely uninstall Furigana then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Furigana not working
2. Fix Furigana Server issues & Internet Connection
Check network connection: An unstable Internet will make Furigana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Furigana not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Furigana may not be able to connect to the Internet when running in the background.