Contact Learn Russian Customer Service

Why should I report an Issue with Learn Russian - 11,000 Words?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FunEasyLearn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would also recommend learning Cyrillic before using the app, unless your focus is only on speaking.Used to be quite good but with the update the entire app is all in russian.

2. I'm using the app for several languages.This is the best app for learning Russian language and it was until I noticed some bugs in the system.

3. Just redownloaded and it's ALL in Russian! Including all the settings with no obvious way to change to English.

4. There is a game which I should find the correct meaning of English sentences and transit them into Russian.

5. The change seems counter intuitive, if I could speak Russian well enough to understand the app then I wouldn't need itI used to use the app and loved it.

6. There are no English translations for the vocabulary so I'm not sure of the meanings of the words I'm supposedly learning.

7. It isn't required to pass lessons, but hard to practice pronunciation when you're saying a one syllable word and it shows something crazy like you said a 3 syllable word that starts with a different letter.

8. In some games, It is visible, I mean the Russian sentence but in others it is not visible.

9. The lessons are easy, although very repetitive but that's the same with most language apps.

10. Great work by the developers👍.this app is advertised as free when it clearly is not free.

11. free is free, and your service ain't free.You lied people, it is not free app at all, it is not downloading at all.

1. Fix Learn Russian Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn Russian: Restarting the app will resolve most errors.
2. Update the Learn Russian App. Here is how:
   1. On Android goto PlayStore » Search for "Learn Russian" » Open Learn Russian - 11,000 Words » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Russian » click "UPDATE".
3. Clear Learn Russian - 11,000 Words app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Russian servers.
   1. On Android, goto Settings » Apps » Select "Learn Russian - 11,000 Words" » click Storage » click "Clear Cache".
4. Check Learn Russian app permissions. If any of these permissions required to use your device's features are disenabled, Learn Russian might not work.
5. Uninstall and reinstall Learn Russian. If nothing else has worked, completely uninstall Learn Russian then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn Russian not working

2. Fix Learn Russian Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn Russian be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn Russian not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn Russian may not be able to connect to the Internet when running in the background.