Contact English-Russian Dictionary Customer Service

Why should I report an Issue with English-Russian Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexander Kondrashov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other Russian-English dictionaries recognize words written with ё.I love how friendly and simple the UI is.

2. Yesterday's morning I opened my phone and discovered that the app is deleted from the phone! Is that because of Google's sanctions? Also I can neither install the app from Google play ( the spinner is looping continuously ) nor with apk file ( my phone returns error notification ).

3. Looking for Google fixed the problem.It has a good database of words and expressions, but it has also a major flaw.

4. Best choice as for me! Thanks to the developer! Add please an option to sync the whole history to be able to use this story in other devices.

5. I guess you expect more from digital.Thanks for examples of using words in colloqual format.

6. Or let me know, how to fix this issue, thanks in advance! Словарь отличный!🫰I think that it is very good dictionary.

7. And it would be nice if you add dark themes for people who hate light themes like me.The best android dictionary ever.

8. It would be nice if you add more features to help non-Russians learn Russian, like Russian pronunciation.

9. It does not recognize the words written correctly, with ё, like наёмный, мёд, лёгкий.

10. But how I understood this dictionary has American English, I mean I see it in pronunciation.

11. Fast, simple, cool search into both directions, history, tons of examples.

1. Fix English-Russian Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English-Russian Dictionary: Restarting the app will resolve most errors.
2. Update the English-Russian Dictionary App. Here is how:
   1. On Android goto PlayStore » Search for "English-Russian Dictionary" » Open English-Russian Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English-Russian Dictionary » click "UPDATE".
3. Clear English-Russian Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from English-Russian Dictionary servers.
   1. On Android, goto Settings » Apps » Select "English-Russian Dictionary" » click Storage » click "Clear Cache".
4. Check English-Russian Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, English-Russian Dictionary might not work.
5. Uninstall and reinstall English-Russian Dictionary. If nothing else has worked, completely uninstall English-Russian Dictionary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English-Russian Dictionary not working

2. Fix English-Russian Dictionary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English-Russian Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English-Russian Dictionary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English-Russian Dictionary may not be able to connect to the Internet when running in the background.