Contact Earth 3D Customer Service

Why should I report an Issue with Earth 3D?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dokon Jang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can easily find the countries from 3D globe and map and can see the countries's information by wiki site.

1. To be even better, exact Longitude & Latitude positions being searched easily by just entering NS & EW co-ordinates to an accuracy of 2 decimal points would be perfect.Thanks for adding country Bangladesh! I always like seeing maps and sometimes add come but it's a good app!Good app in general , it gives a cool representation of planet earth with some fun editing features , though the app still needs some improvements such as increasing the resolution of the globe when zooming , making it possible to zoom deeper and making the countries' borders more accurate.

2. Also, enhance resolution if possible.Kindly show the right map of india , kasmir is not a part of Pakistan, kasmir is intigreted part of india, otherwise the app will be block in india, like chainese apps,I like this... Simple and educating at same time... Also no annoying add popping out suddenly... Really recommended... I also like the quiz....Thank you so much for the creation of such a wonderful app.

3. Kind of your hollow earth layer, but without being hollow.It's bare bones for a globe the graphics are kinda bad, it's hard to identify countries and Google maps sometimes and this is the only other thing I could find.It's really a great app.

4. Recommended to anyone who just wants a simple Earth globe (with a couple of extras).Great app! Could you add the option not to display country boundaries.

5. However one feedback, it will be great if we can see all the borders and country (large enough) name at ones.

6. I would like this app to include optional features like different colour for Countries to make clear their border lines.

7. It is easy to use and - allowing for conflicts and disputes over territory - as accurate as it is possible to be.

8. But recently he updated the app, he is unable to see the country names.

9. Plz help me to see the country names.

10. Great app for political understanding.

11. The only things missing which I would like to see are the two Tropics.

1. Fix Earth 3D Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Earth 3D: Restarting the app will resolve most errors.
2. Update the Earth 3D App. Here is how:
   1. On Android goto PlayStore » Search for "Earth 3D" » Open Earth 3D » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earth 3D » click "UPDATE".
3. Clear Earth 3D app cache: Clearing cached data will force your app to retrieve the latest data directly from Earth 3D servers.
   1. On Android, goto Settings » Apps » Select "Earth 3D" » click Storage » click "Clear Cache".
4. Check Earth 3D app permissions. If any of these permissions required to use your device's features are disenabled, Earth 3D might not work.
5. Uninstall and reinstall Earth 3D. If nothing else has worked, completely uninstall Earth 3D then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Earth 3D not working

2. Fix Earth 3D Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Earth 3D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Earth 3D not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Earth 3D may not be able to connect to the Internet when running in the background.