Published by Focus School Software LLC on Aug 28, 2024

Report an issue with Palm Beach County SIS Gateway.
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Why should I report an Issue with Palm Beach County SIS Gateway?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Focus School Software LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Palm Beach County SIS Gateway

1. Stay connected to your student’s education with the School District of Palm Beach County Parent and Student SIS Gateway app.

2. Receive real-time notifications of grades, attendance, upcoming assignments, test scores and more.

Palm Beach County SIS Gateway Customer Insights

1. The purple coloration on the text is ugly though and the dates make everything seem separated on the grades page.It works sometimes but sometimes it is off when teachers don't update right awayIt randomly stop working but it was a good app while it workedThis app is so user friendly.

2. It is a great companion to the software.This realy helps me keep track of my grades, thank you :)So far i have no problems and this app is going to be very helpful!It does its job just not as well as the website doesThis sucks so bad that is sucks.

3. .This Is amazing I can we my childs gradesIt sucks cus my mom can see my fs.

4. This is remarkably good for a public school district.

Steps to Troubleshoot & Fix Palm Beach County SIS Gateway Issues

1. Fix Palm Beach County SIS Gateway Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Palm Beach County SIS Gateway: Restarting the app will resolve most errors.
  2. Update the Palm Beach County SIS Gateway App. Here is how:
    1. On Android goto PlayStore » Search for "Palm Beach County SIS Gateway" » Open Palm Beach County SIS Gateway » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Palm Beach County SIS Gateway » click "UPDATE".
  3. Clear Palm Beach County SIS Gateway app cache: Clearing cached data will force your app to retrieve the latest data directly from Palm Beach County SIS Gateway servers.
    1. On Android, goto Settings » Apps » Select "Palm Beach County SIS Gateway" » click Storage » click "Clear Cache".
  4. Check Palm Beach County SIS Gateway app permissions. If any of these permissions required to use your device's features are disenabled, Palm Beach County SIS Gateway might not work.
  5. Uninstall and reinstall Palm Beach County SIS Gateway. If nothing else has worked, completely uninstall Palm Beach County SIS Gateway then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Palm Beach County SIS Gateway not working


2. Fix Palm Beach County SIS Gateway Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Palm Beach County SIS Gateway be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Palm Beach County SIS Gateway not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Palm Beach County SIS Gateway may not be able to connect to the Internet when running in the background.

Reported Issues