Published by 1-800-flowers.com on Oct 24, 2024

Report an issue with Celebrations Passport.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Celebrations Passport?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 1-800-flowers.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Celebrations Passport image 1 contact Celebrations Passport image 2

About Celebrations Passport

1. You can navigate our Family of Brands, choose the perfect gift, and check out with ease. * Browse through Harry & David's gourmet gift baskets for Birthdays, Graduations, saying “Thank You”, or... simply to brighten someone’s day. * Send a bouquet from 1-800-Flowers. com and experience the convenience of same-day delivery through our network of local florists. * Indulge in Cheryl's Cookies decadent treats, like our famous buttercream frosted cookies and sugar cookies. * Savor Wolferman's delectable baked goods, from mouthwatering muffins to tantalizing pastries. * Experience the charm of Personalization Mall's unique gifts, adding that extra touch of warmth and customization.

2. Find thoughtful gifts from renowned brands like Harry & David, 1-800-Flowers, Cheryl's Cookies, Wolferman’s Bakery, and Personalization Mall, simplifying the process of sending thoughtful gifts enabling you to #ShareMore.

3. A Celebrations Passport membership, available for $29. 99 - often on sale for as low as $19. 99 - unlocks exclusive benefits such as free shipping/no service charge, rewards points, and access to member-only sales and content.

4. Effortlessly share the joy with our curated selection of gourmet food, holiday treats, flowers, personalized gifts, and more, all at your fingertips.

5. Whether you need same-day delivery or prefer planning for weeks or months ahead, our app caters to your scheduling needs.

6. Every Celebrations Passport delivery includes our 100% smile guarantee.

7. Discover the ultimate gift-giving experience with the Celebrations Passport app!

8. Even if you're not ready to join, you can still enjoy the app and explore offerings from our Family of Brands.

9. Our caring service team is ready to help you with your order and welcomes your feedback!

Celebrations Passport Customer Insights

1. Can't add addresses easily by saving already entered information while going to a different screen on phone to get address of someone in your contacts.

2. Literally took me an hour to fill in shipping info because I was interrupted and couldn't save info.The absolute worst UI I've experienced in a long time.

3. Each time I've placed an order, I've had to repeatedly start the whole process again if info was missing or an error occurred.

4. The free shipping totally pays for the annual cost.Simple to use service with great selection of gifts.

5. I assumed this was an app issue and when I tried to message app support it appears they do not allow emails from anyone outside of their company.

6. There's no way the developers did any effective functional testing.I like celebrations service but the app is horrible I have to call everytime I use it.

7. WendyApp seems to work fine, My only issue is that whatever florist they choose for you in ur area u cant see the name of It.

8. If info is missing why can't it save what has been entered so far? It literally clears all fields if something was forgotten.

9. Also once all fields are filled in, it won't let you go to the next screen because the button to continue is covered by the keyboard.Worst app ever.

10. I have a passport membership and when trying to make a purchase I attempted to log on and recieved a message saying the action is forbidden.

11. How do you contact support when there's an issue with the app?Very smooth operating system.

Steps to Troubleshoot & Fix Celebrations Passport Issues

1. Fix Celebrations Passport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Celebrations Passport: Restarting the app will resolve most errors.
  2. Update the Celebrations Passport App. Here is how:
    1. On Android goto PlayStore » Search for "Celebrations Passport" » Open Celebrations Passport » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Celebrations Passport » click "UPDATE".
  3. Clear Celebrations Passport app cache: Clearing cached data will force your app to retrieve the latest data directly from Celebrations Passport servers.
    1. On Android, goto Settings » Apps » Select "Celebrations Passport" » click Storage » click "Clear Cache".
  4. Check Celebrations Passport app permissions. If any of these permissions required to use your device's features are disenabled, Celebrations Passport might not work.
  5. Uninstall and reinstall Celebrations Passport. If nothing else has worked, completely uninstall Celebrations Passport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Celebrations Passport not working


2. Fix Celebrations Passport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Celebrations Passport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Celebrations Passport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Celebrations Passport may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel my subscription before it renews on or around 10/22. I no longer want to use this service.

    — by Alice Stephens 2 years ago

  • Please cancel this account effective asap.

    — by Debra Brandes 2 years ago

  • Please cancel my celebrations passport subscription.

    — by Cynthia A Goerndt 2 years ago

  • Please cancel subscription. I'm not pleased with 1809flowers so won't be using it.

    — by Kara 2 years ago

  • Please cancel my subscription to Celebrations Passport. Tammy Burns, 754 County Road 32, Chesapeake, OH 45619. Please send confirmation e mail

    — by Tammy Burns 2 years ago

More from the developer