Contact Evolia Customer Service

Why chat with our AI Evolia Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Evolia.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Very disappointed.very convenient to get your schedule, modify it and learn how much you earned! all bosses should provide thisSince a few months, this app has become glitchy where the dates are showing in the calendar tab Among other thingsWe just started using this app to keep track of our home care aides.

2. Current shift status is okay for a first screen only at the end of the shift.Since today, the sfits are shown as empty squares, I can't see any details, I have to click on the shift to know the time and placeSo convenient and easy to use, plus changes are notified immediately to the managers.

3. It keeps saying update now and shows no new update.covid19 schedule is deploy using this app, that has fail cetification for more than 36h , would not recommend this app for nobody who has a serious job schedule to respect.

4. I don't know if it's only an issue in Android, or if there's some other difficultyAfter update, it won't let me access the app anymore because there is NO WAY to accept the new terms and conditions.

5. There seems to be an issue with major lag time, or getting the app to refresh.

6. I want my schedule on a first screen.

7. One problem, it freezes when I try to import from contacts and our runs extremely slow or freezes in general.

8. It's usually difficult to get messages in anything close to real time.

9. Keep up the great work but please fix these glitches.

10. Thank you.Group chat UX needs healing.

11. Pretty sucky for a work app.

1. Fix Evolia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Evolia: Restarting the app will resolve most errors.
2. Update the Evolia App. Here is how:
   1. On Android goto PlayStore » Search for "Evolia" » Open Evolia - Employee Scheduling » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Evolia » click "UPDATE".
3. Clear Evolia - Employee Scheduling app cache: Clearing cached data will force your app to retrieve the latest data directly from Evolia servers.
   1. On Android, goto Settings » Apps » Select "Evolia - Employee Scheduling" » click Storage » click "Clear Cache".
4. Check Evolia app permissions. If any of these permissions required to use your device's features are disenabled, Evolia might not work.
5. Uninstall and reinstall Evolia. If nothing else has worked, completely uninstall Evolia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Evolia not working

2. Fix Evolia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Evolia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Evolia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Evolia may not be able to connect to the Internet when running in the background.