Published by Filmm

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Why should I report an Issue with Filmm | Video Effects + Color?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Filmm to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Filmm | Video Effects + Color image 1 contact Filmm | Video Effects + Color image 2

Filmm | Video Effects + Color Customer Insights

1. but i would like to know if there is any solution to solve the issue where the sound goes missing from my video everytime after i have saved them? would appreciate any feedback, thank you.I would give it a five if you bring back or fix its multiple-video-merging editor just as featured at Apple Store, yet in Android phones it's not available for free use.

2. When it does actually render an entire video (and most of my videos are only 10 or less sec long) it takes almost 10 min! It's not my phone storage, I've tried un/reinstalling, restarting my phone etc.

3. Less 2 cuz it's lacking features using an Android phone, and second cuz it takes almost 15-20 mins to save a 1-minute video.

4. This is the only app with curves for video 😥I've been waiting for so long, the app looks amazing and it is really easy to use! However, it always shuts down when I try to use the effects hence I can never finish editing a video.

5. Filters for video! Isn't that mind blowing? It's an awesome app you should give it a try :)A lot of issues rendering/saving 30 second video clips.

6. It's battery consuming because it doesn't let the phone lock to save the projectsince some of the filters are locked, but still the apps works perfectly fine.

7. But I just want to change the color temperature of a video to compensate for incontescent light versus fluorescent light.

8. It just adds color over top of whatever you have.I got this in March and I really liked it, but now it's October and suddenly it doesn't want to save the video.

9. Or if I can move past editing the rendering process never finishes because the app is not responding or just randomly closes.Videos take ages to export and even then, once you click the export button the app crashes.

10. Best video editing app I've used! The interface was a little confusing at first, but you just need to play around with it a little bit.

11. Missing a lot of functionality like rotating, so I basically have to use 2 apps to get my video how I need it.

Steps to Troubleshoot & Fix Filmm | Video Effects + Color Issues

1. Fix Filmm | Video Effects + Color Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Filmm | Video Effects + Color: Restarting the app will resolve most errors.
  2. Update the Filmm | Video Effects + Color App. Here is how:
    1. On Android goto PlayStore » Search for "Filmm | Video Effects + Color" » Open Filmm | Video Effects + Color » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Filmm | Video Effects + Color » click "UPDATE".
  3. Clear Filmm | Video Effects + Color app cache: Clearing cached data will force your app to retrieve the latest data directly from Filmm | Video Effects + Color servers.
    1. On Android, goto Settings » Apps » Select "Filmm | Video Effects + Color" » click Storage » click "Clear Cache".
  4. Check Filmm | Video Effects + Color app permissions. If any of these permissions required to use your device's features are disenabled, Filmm | Video Effects + Color might not work.
  5. Uninstall and reinstall Filmm | Video Effects + Color. If nothing else has worked, completely uninstall Filmm | Video Effects + Color then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Filmm | Video Effects + Color not working


2. Fix Filmm | Video Effects + Color Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Filmm | Video Effects + Color be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Filmm | Video Effects + Color not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Filmm | Video Effects + Color may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi,

    I would like to cancel my subscription but can’t seem to directly on my phone. Would you be able to cancel my account please?

    Many Thanks,
    Kate

    — by Kate Winfield 2 years ago