Contact Ferguson Customer Service

Why should I report an Issue with Ferguson?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ferguson Enterprises Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's still easier to just call the store and shop with a live person.Very slow, even slower than their website, and very limited functionality compared to the website.SLOW app, freezes constantly, not the easiest app to navigate and search.

2. The ferguson app has massive potential.Kinda slow response time compared to other similar apps.

3. It NEEDS workThis app is so unbelievably slow, so many bugs, it's almost pointless.Way to slow to be useful.

4. Just call the store, it's easier, faster and more reliable.Ferguson, this app could be a very useful tool for contractors, plumbers, etc.

5. Pages take to long to load or wont load at all.Too slow! It lags more than it should.

6. Slow, buggy and will not accept certain inputs.

7. Please develop this app and rough out tbe bugs.

8. Please see supplyhouse app and mimick itCan't even login.

9. App has incorrect product codes as well.

10. In the field.

11. Instead, its almost non functional.

1. Fix Ferguson Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ferguson: Restarting the app will resolve most errors.
2. Update the Ferguson App. Here is how:
   1. On Android goto PlayStore » Search for "Ferguson" » Open Ferguson » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ferguson » click "UPDATE".
3. Clear Ferguson app cache: Clearing cached data will force your app to retrieve the latest data directly from Ferguson servers.
   1. On Android, goto Settings » Apps » Select "Ferguson" » click Storage » click "Clear Cache".
4. Check Ferguson app permissions. If any of these permissions required to use your device's features are disenabled, Ferguson might not work.
5. Uninstall and reinstall Ferguson. If nothing else has worked, completely uninstall Ferguson then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ferguson not working

2. Fix Ferguson Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ferguson be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ferguson not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ferguson may not be able to connect to the Internet when running in the background.