Contact SecondScreen Customer Service

Why should I report an Issue with SecondScreen?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Braden Farmer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Screen mirroring may require either an MHL/SlimPort adapter or a wireless solution such as Miracast or Chromecast. • A Bluetooth keyboard and mouse is strongly recommended as the app can make UI elements smaller and harder to press on the device itself.  • Show desktop sites in Chrome by default - browse the real Web, on your TV!  • Overscan support for older TVs (Android 4. • "close other apps" - required to refresh the user interface after a resolution/DPI change.

2. With SecondScreen, you can change your device's resolution and density to fit your TV or monitor, enable always-on desktop mode in Chrome, and even turn your device's backlight off, among several other features.

3. Featured on Pocketables, XDA-Developers, Android Police, AndroidHeadlines, Android Community, and Android Beat! • This app REQUIRES elevated permissions, granted via root access or adb shell commands.

4. The app will do nothing if you do not have a rooted device or access to adb. • This app is ONLY for devices with AOSP / Google experience ROMs.

5. It is not guaranteed to function properly on devices with manufacturer-skinned ROMs. • This app does not provide screen mirroring capabilities on its own.

6. SecondScreen is an application designed for power users that frequently connect their Android devices to external displays.

7. It works with your existing screen mirroring solution to give you the best experience possible.

8. Ensure all data is saved before launching a profile.

9. This app uses the Device Administrator permission.

1. It seems that the "communication" with the output device is still left to my phone, rather than being forced to a specific output resolution, which is what I was hoping to achieve.How can I use this app using the phone default resolution? I have managed to casting out the phone screen in portrait mode and just want to use the dim screen function in this app.

2. I want to force the HDMI output of my device to 1080p60.

3. It was working pretty well using a touchscreen monitor to turn my phone into a tablet.

4. I was hoping this app would allow me to force the resolution to 1080p.

5. However, while the display itself goes to 1080p, the output is still 4k30.

6. However, the device I am connecting it to is 4k30 capable.

7. But for some reason the touches are off by a lot on the screen.

8. I really wish the touch was accurate.I am experiencing the following issue.

9. Is there a way to fix it? It happened with a recent update I believe.

1. Fix SecondScreen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SecondScreen: Restarting the app will resolve most errors.
2. Update the SecondScreen App. Here is how:
   1. On Android goto PlayStore » Search for "SecondScreen" » Open SecondScreen » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SecondScreen » click "UPDATE".
3. Clear SecondScreen app cache: Clearing cached data will force your app to retrieve the latest data directly from SecondScreen servers.
   1. On Android, goto Settings » Apps » Select "SecondScreen" » click Storage » click "Clear Cache".
4. Check SecondScreen app permissions. If any of these permissions required to use your device's features are disenabled, SecondScreen might not work.
5. Uninstall and reinstall SecondScreen. If nothing else has worked, completely uninstall SecondScreen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SecondScreen not working

2. Fix SecondScreen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SecondScreen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SecondScreen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SecondScreen may not be able to connect to the Internet when running in the background.