Contact MegaTube Customer Service

Why should I report an Issue with MegaTube?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Malte Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The general purpose of the application is to play tube videos in floating screen.

2. You can simply play your desired video on the floating screen and bookmark it. 1. 2.

3. And you can search and play the videos on Tube. 3.

4. All the free video is provided by Tube services.

5. This app is a third-party and the app don't use a API.

6. By complying with the API Terms of Use, we do not provide caching and downloading any tracks (not a video downloader) . 4.

1. Overall it makes what it should, but those things are just bummers avoiding others to use it more I guess.I like it a lot but sometimes when i open and play any video don't play and crash megatube don't respond this happened couple times .. please fix it and A small suggestion I wish to consider Since we have forced ads show up every while i hope you create a points system and after collect number of points i can update to premium version just a small suggest ... thanksAmazing app, unlike regular youtube I can't play songs when I want and close the screen and listen to it regularly.

2. That is incredibly disappointing! I Please fix!How can u show the adult ads on your app .. very inappropriate..stop that this immediately..I want to switch yt accounts but can't find the log out button, some songs show errors, if you made this app compatible with yt music, I will tell all of my friends and family about you lol, overall good app.App often allows ads you can't exit from, then it stopped working, said to upgrade and now my, over 100, saved songs are gone.

3. It's not fun having to turn on do not disturb just to not get it interrupted when nothing else is making sound.I like this app, but if possible, solve few things to make it more comfortable: Playlists made by myself outside this app (in YouTube app or desktop) are sometimes not playing at all (error occurred) and if so, I'm not able to play them in mixed order.

4. Playlists made in app (with heart icon) are not much working, if I want to play whole playlist, only on of songs plays still repeatedly.

5. Seriously theres almost no diffrence between my home page and reccomendedGood....until bad! Everything was going good until the last update! Now, if I listen to one of the "mixes", it only plays the first song of the playlist.

6. This issue had lasted for months and there does not seem to be any signs of a fix.The only part I don't like about this application is that if a notification comes in (even muted) it stops playing the video.

7. However, the app no longer reccongises youtube, or even its own playlists, so if you have a youtube playlist it will not automatically go to the next video once done with the current one you are listening too.

8. Most importantly it will continue to play music even when you put your phone in sleep mode or turn the screen off.

9. EDIT: when i click the three dots above a video its normally supposed to give me the options to either save it to a playlist or remove it from my homepage.

10. I primarily use this to have a sound effect playing to sleep to, hence it stopping suddenly doesn't help.

11. I can only save them theres no option to remove videos im not interested in.

1. Fix MegaTube Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MegaTube: Restarting the app will resolve most errors.
2. Update the MegaTube App. Here is how:
   1. On Android goto PlayStore » Search for "MegaTube" » Open MegaTube » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MegaTube » click "UPDATE".
3. Clear MegaTube app cache: Clearing cached data will force your app to retrieve the latest data directly from MegaTube servers.
   1. On Android, goto Settings » Apps » Select "MegaTube" » click Storage » click "Clear Cache".
4. Check MegaTube app permissions. If any of these permissions required to use your device's features are disenabled, MegaTube might not work.
5. Uninstall and reinstall MegaTube. If nothing else has worked, completely uninstall MegaTube then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MegaTube not working

2. Fix MegaTube Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MegaTube be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MegaTube not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MegaTube may not be able to connect to the Internet when running in the background.