Published by Indigo Engineering

Report an issue with Indigo Pads.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Indigo Pads?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Indigo Engineering to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Indigo Pads Customer Insights

1. It's a fun and creative app with lots of potentialIt doesn't work it has a bugPlease add looping when you hold down a pad!this app is kinda suck you should add loopingLively lovely Strom stormy hugsgood app.

2. keeps glitching and recording new loops randomly, and shuts down without warning, would definitely give stars once these issues are dealt with.

Steps to Troubleshoot & Fix Indigo Pads Issues

1. Fix Indigo Pads Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Indigo Pads: Restarting the app will resolve most errors.
  2. Update the Indigo Pads App. Here is how:
    1. On Android goto PlayStore » Search for "Indigo Pads" » Open Indigo Pads » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Indigo Pads » click "UPDATE".
  3. Clear Indigo Pads app cache: Clearing cached data will force your app to retrieve the latest data directly from Indigo Pads servers.
    1. On Android, goto Settings » Apps » Select "Indigo Pads" » click Storage » click "Clear Cache".
  4. Check Indigo Pads app permissions. If any of these permissions required to use your device's features are disenabled, Indigo Pads might not work.
  5. Uninstall and reinstall Indigo Pads. If nothing else has worked, completely uninstall Indigo Pads then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Indigo Pads not working


2. Fix Indigo Pads Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Indigo Pads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Indigo Pads not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Indigo Pads may not be able to connect to the Internet when running in the background.

Reported Issues