Published by Editorial GEU

Report an issue with El Rey León.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with El Rey León?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Editorial GEU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

El Rey León Customer Insights

Steps to Troubleshoot & Fix El Rey León Issues

1. Fix El Rey León Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart El Rey León: Restarting the app will resolve most errors.
  2. Update the El Rey León App. Here is how:
    1. On Android goto PlayStore » Search for "El Rey León" » Open El Rey León » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Rey León » click "UPDATE".
  3. Clear El Rey León app cache: Clearing cached data will force your app to retrieve the latest data directly from El Rey León servers.
    1. On Android, goto Settings » Apps » Select "El Rey León" » click Storage » click "Clear Cache".
  4. Check El Rey León app permissions. If any of these permissions required to use your device's features are disenabled, El Rey León might not work.
  5. Uninstall and reinstall El Rey León. If nothing else has worked, completely uninstall El Rey León then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing El Rey León not working


2. Fix El Rey León Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make El Rey León be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to El Rey León not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, El Rey León may not be able to connect to the Internet when running in the background.

Reported Issues