Published by ecaptureDtech on Jul 12, 2024

Report an issue with eyesCloud3D.
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Why should I report an Issue with eyesCloud3D - 3D modeling?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ecaptureDtech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact eyesCloud3D - 3D modeling image 1 contact eyesCloud3D - 3D modeling image 2

eyesCloud3D Customer Insights

1. But honestly not a problem.User interface really suck, but the results really incrediblewhy always need a Login? I don't want to give my data and private information to anyone!require making account to try - i did not try, such a hassle is show stopperonly chat window.

2. This app produces similar results and can import video.Great app, the reason I give it 4 stars is cause you cant download via the app.

3. But , i uninstalled ,because the converting time was endless and even when my model was available for edit , the display and my small android screen wouldn't let me interact with it.

4. Unbelievably good results you just need to be patient and wait for the process to finish without touching the app.

5. The create button overlaps with other button option making it difficult to click.

6. The reason i still keep my hopes is the fact i haven't tried the app on my tablet yet.

7. Hello , i was using this app for converting my videos and photos into 3d format.

8. Scans so we'll using video footage.

9. šŸ˜ŠCannot create account .

10. Hope it works.Wow what a fantastic app.

11. Fantastic work.

Steps to Troubleshoot & Fix eyesCloud3D Issues

1. Fix eyesCloud3D Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eyesCloud3D: Restarting the app will resolve most errors.
  2. Update the eyesCloud3D App. Here is how:
    1. On Android goto PlayStore » Search for "eyesCloud3D" » Open eyesCloud3D - 3D modeling » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eyesCloud3D » click "UPDATE".
  3. Clear eyesCloud3D - 3D modeling app cache: Clearing cached data will force your app to retrieve the latest data directly from eyesCloud3D servers.
    1. On Android, goto Settings » Apps » Select "eyesCloud3D - 3D modeling" » click Storage » click "Clear Cache".
  4. Check eyesCloud3D app permissions. If any of these permissions required to use your device's features are disenabled, eyesCloud3D might not work.
  5. Uninstall and reinstall eyesCloud3D. If nothing else has worked, completely uninstall eyesCloud3D then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eyesCloud3D not working


2. Fix eyesCloud3D Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eyesCloud3D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eyesCloud3D not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eyesCloud3D may not be able to connect to the Internet when running in the background.

Reported Issues