Contact Dype | Sneaker Authentications Customer Service

Why should I report an Issue with Dype | Sneaker Authentications?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dype to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download checkceck or something that is more reputable in my opinion.after 2 attempts with CHECKCHECK and them stating that they were unable to verify and not leaving a reason why they couldn't.Came to Dype and in 2 hrs they authenticated my shoes as legit...Looks like i have a new shoe check app....Everytime I go to updload a picture to be authenticated the app kicks me out.

2. On all 3 shoes they told me my joints was fake and gave vague bs reasons like the angle of the shoe, laces or stitch...so you mean to tell me the Nike app is out here selling fakes?!?! Maaan pls...don't download this trash.

3. I would definitely recommend this app to anyone who wants an extra layer of authentication for sneakers they buy off the internet.Great app for legit checking!! Was about to buy fake pair of AF1 and used this app as a last check.

4. Instead of just receiving legit or fake, I got feedback on the stitching, soles of the shoe and etc, so that’s pretty dope.This site is BS...I have a few pair of Jordan ones, the OG High 85, ASW 1s in blk and white and some red and black mids.

5. Pricing is reasonable and I had my results in less then an hour after submitting my order, despite choosing the standard 24 hour delivery time option and NOT opting to go with any of the extra cost expedited service options.

6. Im looking forward to some new features in the future.It's Great how they were able to point out things on my sneakers and give me insight on them being legit.

7. Hopefully they continue to expand their database of items they can authenticate as it's not that extensive yet, but nonetheless worth checking out if you have items they can authenticate currently.I really love the idea for the app, and it’s also free bc im broke lol.

8. But community here told me exactly what was wrong with it and saved me from potential few hundred dollars lossCannot post pics on android 10.

9. Maybe I need to participate more to earn the right to post? Edits - I can post now, must be a phone issue, not the app's.App crashes whenever I try to take pictures.

10. Service was great once the photos were uploaded.I posted a Travis Scott AJ 1 and was pretty happy with the feedback I got about it.

11. 2 of the shoes were bought on the Nike app, and 1 shoe was verified by GOAT.

1. Fix Dype | Sneaker Authentications Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dype | Sneaker Authentications: Restarting the app will resolve most errors.
2. Update the Dype | Sneaker Authentications App. Here is how:
   1. On Android goto PlayStore » Search for "Dype | Sneaker Authentications" » Open Dype | Sneaker Authentications » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dype | Sneaker Authentications » click "UPDATE".
3. Clear Dype | Sneaker Authentications app cache: Clearing cached data will force your app to retrieve the latest data directly from Dype | Sneaker Authentications servers.
   1. On Android, goto Settings » Apps » Select "Dype | Sneaker Authentications" » click Storage » click "Clear Cache".
4. Check Dype | Sneaker Authentications app permissions. If any of these permissions required to use your device's features are disenabled, Dype | Sneaker Authentications might not work.
5. Uninstall and reinstall Dype | Sneaker Authentications. If nothing else has worked, completely uninstall Dype | Sneaker Authentications then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dype | Sneaker Authentications not working

2. Fix Dype | Sneaker Authentications Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dype | Sneaker Authentications be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dype | Sneaker Authentications not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dype | Sneaker Authentications may not be able to connect to the Internet when running in the background.